Finance Shared Services Associate Director

As a senior leader you will be accountable for ensuring FSS deliver a premium service to our stakeholders, focused on exceptional service, seamless end to end processes, and modern, efficient ways of working. You will ensure that interfaces are simple, dependable, insight-driven and digitally led, while maintaining strong governance, controls and operational resilience. As a trusted adviser to senior leaders, you will shape and execute the long-term FSS strategy, navigate and prioritise competing demands, proactively manage stakeholders, and collaborate across the organisation. You will driving continuous improvement and build a high performing team covering the following areas:

• Accounts Payable & Expenses
• Accounts receivable
• Payroll
• Payments
You'll make an impact by:
• Positioning Finance Shared Services as a client centric service provider, delivering consistent, intuitive and high quality experiences for internal and external clients
• Establishing clear service standards, by developing existing service legal agreements, and evolve measures that reflect client expectations and ensure clarity of ownership and fast resolutions
• Embedding premium ways of working across Finance Shared Services - balancing pace, quality and collaboration
• Leading digital enablement for Finance Shared Services, maximising value from Workday and driving automation, workflow orchestration, self service and AI adoption
• Providing executive oversight across all FSS areas and ensuring processes are designed for scale, risk mitigation, compliance, accuracy, and operational efficiency
• Leading, mentoring and developing the team, enabling them to grow capability and performance
  
  Transformational leadership style that inspires and elevates others to reach their full potential
• Strong commercial judgement and ability to balance efficiency, quality and risk
• Ability to bring creative and robust solutions to complex business challenges
• Expert problem solver with strong analytical skills and ability to project forward based on current data
  
  As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you., At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
  
  We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.
• Hybrid and Flexible working
• 27 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.