Finance Income Assistant

One of our key strategic aims is our unrelenting focus on our people-first culture, ensuring you feel valued, empowered, and recognised for your individual contributions and expertise whether that be in a teaching capacity or a professional services team. All colleagues within the College contribute to the success of our students and we actively work to eliminate any barriers at work, ensuring you have the opportunity to thrive., Join our dynamic and friendly Finance team, where you'll play a vital role in supporting the Credit Controller and Income Administrators with invoicing, debt collection, instalment payments, refunds, and receipting. This position offers you the opportunity to engage with a diverse range of individuals, including students, customers, and college staff at all levels. Your proactive approach and ability to build and maintain strong working relationships will be essential to your success in this role.

As a Finance Income Assistant, you will be at the forefront of processing student & customer income as well as maintaining the debtors' accounts. You will be processing weekly invoicing, managing instalment payments, initiating debt recovery and liaising with our Debt Agency. In addition, you will be reconciling remittances and investigating discrepancies and processing refunds. So, a good command of Excel, attention to detail and excellent communication as well as great customer service are core skills for the post.

During 2027 we will be implementing new financial software, and you will be integral in supporting the Sales Ledger team with data migration, testing and identification of improvement process enhancements.

Your contributions will be instrumental in ensuring the Finance department meets its statutory obligations and achieves its Internal Key Performance Indicators. Therefore, a background in Sales Ledger, Debt collection and experience of software migration will set you up for success in this rewarding position.

We have four main sites across the city with state-of-the-art facilities. Further future investment in our estates is now allowing us to provide the best possible outcomes for our students and local communities, delivered by our fantastic community of colleagues.

At City of Bristol College, we have one goal: to help our students succeed. We offer the widest range of academic and vocational qualifications in the area, with more than 1,000 courses available from entry to degree level and we provide education and training to approximately 10,000 students each year.

Our people-first ethos provides a highly supportive, flexible approach to enable you to excel within your role and to reach your full potential. In return, you can expect the following:

Two-week paid Christmas close down and additional paid time off over Easter on top of a generous holiday entitlement of 26 holiday days, plus bank holidays (pro-rata for part time roles).

Membership to the Local Government Pension Scheme with employer contributions of 18.0 %

Paid Volunteering leave (3 days a year)

Family friendly policies including paid fertility and foster friendly policy

A menopause policy outlining support available

A person-centred annual appraisal focusing on your wellbeing and CPD

Access to a benefits portal including shopping discounts and cycle to work scheme plus lots more!

The 'Right to Disconnect' from work outside of your normal working hours

A supportive, highly utilised hybrid and flexible working policy

An Aspiring Leaders programme open to all plus our Management Academy for all management roles covering management skill and internal processes

Welfare Rooms at all our sites for professional breakout and relaxation spaces

A bespoke programme of recognition, reward and celebration for colleagues throughout the year to recognise your hard work.