Field Services Coordinator

The purpose of the role is to provide support to the Field Team in relation to supplying equipment and tools as required. Responsibilities

• Ordering niche equipment and overseeing uniform distribution.
• Adding Technicians onto relevant systems e.g. (SAM/MOP/FUSE etc)
• Oversee off-boarding procedures (Van, Systems, Kit build, restock)
• Monitoring incoming e mails specifically Stock and FS inboxes, as well as incoming phone calls
• Raising Purchase Orders
• Undertake RICO Dispatch and Order booking and all relevant administration
• Carry out PAT Testing
• Undertake DSLAM Keys, Water Keys and Calibration Management
• Undertake Ringo Administration
• Undertake Ladder Inspections and Hire Requests
• Post Room duties
• Recording Lost Days
• Creating and Modifying SAM Orders
• Dealing with BASOL Enquiries
• Process OBASS Access Requests
  
  Proven IT Skills in Microsoft Office and ability to work with multiple IT Systems
• Well organised and ability to meet deadlines and agreed SLA's
• Customer focused; can identify & respond to customer's need
• Willing to take ownership for issue resolution.
• Flexible, willing & able to cope with change in a pressurised environment
• Can manage own time to meet daily requirements
• Ability to analyse, understand and interpret large amounts of data
  
  At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.
  
  28 days' holiday plus Bank Holidays
• Buy & sell annual leave scheme
• Up to a 10% bonus
• Enhanced salary sacrifice pension
• Life assurance (up to 6x salary )
• Simply Health plan (with upgrade options)
• Car salary sacrifice scheme