Field Service Technician

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order. This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes. Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service. Hours of Work: Monday-Friday 8:30am-5:00pm Core Role & Responsibilities:

• Carry out regular maintenance and repairs on water treatment systems.
• Handle the installation and troubleshooting of equipment directly at clients' locations.
• Efficiently oversee service schedules to reduce downtime for our customers.
• Keep precise records of service visits and communicate any issues or suggestions.
• Engage with customers to grasp their needs and deliver outstanding customer service
• Weekly visits to the designated Service Centre to replenish parts and supplies.
  
  Proven experience in plumbing or electrical fields preferred, but full training will be provided.
• A full and valid driving license with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong DIY skills and experience using power tools.
• Excellent communication skills and the ability to build rapport with customers.
  
  Monday - Friday working pattern
• Small Company van with private use option available
• Uniform & Tablet supplied
• 23 days' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression