Field Operations Manager

REL Field Marketing

• Winnersh, Berkshire
• £34,000-38,000 per year
• Permanent
• Full-time
• 5 hours ago

What's the role about?

Field Operations Manager
Inspire. Optimise. Lead.

Are you a natural leader who loves improving systems and empowering people to succeed? Do you thrive on turning data into action and creating high-performing, engaged teams? Join REL Field Marketing as our Field Operations Manager - a pivotal role where you'll combine operational strategy with hands-on leadership to make a real impact.

Full-Time, Permanent

• Working: 37.5 hours/week, Monday to Friday
• Location: remote/flexible with monthly travel to Head Office in Winnersh (RG41 5TP)
• Salary: £34,000 to £38,000 per annum + up to 12% bonus

Key Responsibilities:

• Leading and developing our Field Booking team
• Using insight and data to drive performance, engagement, and attendance
• Streamlining workflows and boosting efficiency through smarter processes and tech
• Collaborating across teams (Account Management, HR, Payroll) to keep everything running smoothly
• Building strong relationships with Field Agents and store teams
• Tracking KPIs and delivering actionable reporting that informs the bigger picture
• Ensuring top-tier standards across compliance, quality, and health & safety

What We Offer

• Up to 12% bonus opportunity
• Full training and ongoing support to enable you to fulfil your role to the best of your potential
• Great career opportunities across the Advantage Smollan group
• A fun working environment where you can feel truly valued
• A culture of collaboration and caring where our people are at the heart of everything that we do
• Quarterly bonus opportunity
• 26 days annual leave + bank holidays
• Benefits include: Medicash, enhanced company pension, enhanced sick pay, life insurance, EV salary sacrifice scheme, enhanced paternity leave, enhanced maternity leave, adoption leave, cycle to work scheme, referral programme + Perkbox and Taste Card

About You

• A confident and collaborative leader who thrives in a fast-paced, people-first environment
• Experience in field marketing, staffing, or operations, especially in scheduling and performance management
• A data-savvy decision maker, comfortable with dashboards, workforce tools, and Excel
• Someone who leads by example - resilient, detail-driven, and always looking to improve
• Commercially minded and aligned with business goals

Are you our next investment? Apply now! Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.

More about us...

At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

We are an Award-Winning Workplace! We're proud to be recognised as one of UK & Europe's Best Workplaces every year since 2015, with additional accolades:

• UK's Best Workplaces for Women (since 2018)
• UK's Best Workplaces for Wellbeing (since 2022)
• UK's Best Workplaces for Development (since 2024)
• UK's Best Workplaces in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)

We're also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.

Sustainability

Looking for a company committed to a Sustainable Future? Our environmental achievements include...

• Ecovadis - Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees

Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!

REL Field Marketing

#s1-Gen

What's the role about?Field Operations ManagerInspire. Optimise. Lead.Are you a natural leader who loves improving systems and empowering people to succeed?Do you thrive on turning data into action and creating high-performing, engaged teams?Join REL Field Marketing as our Field Operations Manager - a pivotal role where you'll combine operational strategy with hands-on leadership to make a real impact.Full-Time, PermanentWorking: 37.5 hours/week, Monday to FridayLocation: remote/flexible with monthly travel to Head Office in Winnersh (RG41 5TP)Salary: £34,000 to £38,000 per annum + up to 12% bonusKey Responsibilities:Leading and developing our Field Booking teamUsing insight and data to drive performance, engagement, and attendanceStreamlining workflows and boosting efficiency through smarter processes and techCollaborating across teams (Account Management, HR, Payroll) to keep everything running smoothlyBuilding strong relationships with Field Agents and store teamsTracking KPIs and delivering actionable reporting that informs the bigger pictureEnsuring top-tier standards across compliance, quality, and health & safetyWhat We Offer

• Up to 12% bonus opportunity
• Full training and ongoing support to enable you to fulfil your role to the best of your potential
• Great career opportunities across the Advantage Smollan group
• A fun working environment where you can feel truly valued
• A culture of collaboration and caring where our people are at the heart of everything that we do
• Quarterly bonus opportunity
• 26 days annual leave + bank holidays
• Benefits include: Medicash, enhanced company pension, enhanced sick pay, life insurance, EV salary sacrifice scheme, enhanced paternity leave, enhanced maternity leave, adoption leave, cycle to work scheme, referral programme + Perkbox and Taste Card
About YouA confident and collaborative leader who thrives in a fast-paced, people-first environmentExperience in field marketing, staffing, or operations, especially in scheduling and performance managementA data-savvy decision maker, comfortable with dashboards, workforce tools, and ExcelSomeone who leads by example - resilient, detail-driven, and always looking to improveCommercially minded and aligned with business goalsAre you our next investment? Apply now!Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.More about us...At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.AwardsWe are an Award-Winning Workplace! We're proud to be recognised as one of UK & Europe's Best Workplaces every year since 2015, with additional accolades:
• UK's Best Workplaces for Women (since 2018)
• UK's Best Workplaces for Wellbeing (since 2022)
• UK's Best Workplaces for Development (since 2024)
• UK's Best Workplaces in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)
We're also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.SustainabilityLooking for a company committed to a Sustainable Future? Our environmental achievements include...
• Ecovadis - Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees
Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!