Field Deployment Engineer (Fixed Term Contract)

Field Deployment Engineer (Fixed Term Contract) Sysmex UK Ltd are the distributors and support network for Sysmex automated haematology and coagulation diagnostic analysers, reagents and information systems for laboratories and healthcare facilities within the UK and Ireland. We are a subsidiary of the highly successful Sysmex Corporation currently ranked in the top 10 global in-vitro diagnostic companies. Since its formation in 1991, Sysmex UK has grown to become market leaders in the provision of Haematology and Haemostasis diagnostics with a reputation for high quality products, service and reliability. Your role in the healthcare journey The Field Service Deployment Engineer will provide dedicated technical deployment support to the wider Field Service Department, delivering planned technology refreshes and infrastructure lifecycle activities across the installed analyser base. The role will be responsible for executing field-based activities including Windows operating system

upgrades, security patch remediation, system reimaging, IT hardware replacement, software installation and configuration, data migration, and system validation. Working closely with Field Service Engineers, Technical Support, Product Management, and customers, the successful candidate will ensure upgrades and deployments are completed efficiently while maintaining analyser performance and minimising disruption to laboratory operations. Your profile to shape the future of healthcare Minimum 2 years' experience in a 2nd Line IT Support or equivalent IT Professional role Extensive experience providing field-based IT support within customer environments Proven experience in operating system deployment, imaging, configuration, maintenance, and troubleshooting Proven experience in PC hardware installation, replacement, commissioning, and support. Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting Experience performing data backup, migration, and
restoration activities. Demonstrated ability to support IT infrastructure and end-user technology Strong technical troubleshooting and problem-solving skills. Flexible approach to work, with a willingness to travel as required. Must hold a full driving licence The location for this role will be in the north of England, the ideal applicant will need to be located in Birmingham or above this location. The contract end date of this role will be the 31st March 2027. What we offer 28 days holiday plus public bank holidays Pension Scheme Life Insurance Eligibility to receive company bonus payments Income Protection Gym Benefits Employee Assistance Program Healthcare Cover Flexible Working and Hybrid Working Cycle to Work Scheme - If Eligible Salary Sacrifice Car Scheme Company car - if eligible Key Facts Available Location(s): United Kingdom, Birmingham, United Kingdom, Liverpool, United Kingdom, Manchester, United Kingdom, Nottingham Workplace Model: Field-based | Employment Type: Full-Time