Field Care Supervisor

About the Role: This is a varied and rewarding position that combines client assessments, team development, training delivery, quality assurance, and office-based administration. You will play a key role in ensuring our clients receive exceptional care while supporting our CareAngels to thrive in their roles. Working 37.5 hours per week, you will also participate in our out-of-hours on-call rota and provide care support when required to ensure our clients always receive the highest standard of service. As our Care Supervisor & Trainer, you will:

• Complete detailed client assessments and create personalised care plans
• Manage onboarding paperwork, contracts, consent forms, and care documentation
• Conduct client reviews to ensure care remains safe, effective, and responsive
• Support capacity planning and work closely with the Care Coordinator and Registered Manager
• Investigate and resolve concerns or complaints with professionalism, empathy, and a solution-focused approach
• Deliver engaging face-to-face training and support ongoing learning and development
• Carry out supervisions, competency assessments, observations, and mentoring sessions
• Support shadowing and induction of new Care Assistants and Support Workers
• Complete audits and quality assurance checks to maintain our high standards
• Promote a positive culture where people feel valued, supported, and motivated
• Be a Team Leader and lead by example, championing our values of compassion, professionalism, reliability, and excellence, We offer excellent rates of pay, including holiday and travel pay, a workplace pension and a six-month bonus. We also have flexible work schedules that suit you and your lifestyle.
• Cloud 9 & Benefits
Our CareAngels get free car breakdown insurance. We offer a 'sphere' bonus every six months to those who meet the criteria. We want our colleagues to know that they are appreciated. We recognise achievements with thank you gestures. We get together at fun social events including quizzes and beach walks. We love to support charity events and to fundraise, especially if it involves baking!
• Professional Development & Training
Our first-class in-house training programme will give you the tools you need to excel in your new role. This includes specialist training, CPD and our monthly 'Wings' meetings where we learn, reflect and have fun. We offer colleagues the chance to train for an NVQ in care. We love to create career progression opportunities and to see all our colleagues succeed and thrive.Workplace & Culture At Guardian Angel Carers, we want everyone who works with us to be able to maximise their potential and to feel valued and rewarded. Your journey begins with outstanding paid training and the support and development continues throughout your career. Our core values are very important to us. They guide how we work, how we treat our clients and how we treat each other. We are compassionate, friendly, reliable, professional, with a real focus on quality. If this sounds like somewhere you would thrive, then come join the team. We are expanding to support the growing number of people looking to live as independently as possible in their own home. "Guardian Angel Carers are always committed to developing their team, and creating career opportunities. They truly care for their clients and the team. All the personal touches they deliver, going above and beyond, is why I love working for them."


• Warm, approachable, and compassionate
• Highly organised with excellent attention to detail
• Confident working independently and using their own initiative
• A strong communicator who builds positive relationships with clients, families, and colleagues
• Passionate about delivering truly outstanding care
• Professional, dependable, and committed to maintaining high standards
• Positive, energetic, and enjoys being part of a team
• A natural mentor who enjoys supporting and developing others
Essential Requirements
• Full UK Driving Licence and business use insurance
• Minimum of 2 years' hands-on care experience
• Minimum of 1 year in a senior care or office-based care role
• Level 3 Diploma in Health and Social Care
• Care Certificate
• Experience using care management software
• Excellent written and verbal communication skills
• Strong planning, time management, and organisational skills
We are not looking for someone who simply wants a job. We are looking for someone who wants to be part of a team that genuinely cares, supports one another, and is committed to providing exceptional care to every client, every day. If you are ambitious, caring, organised, and ready for a new challenge within a fantastic team, we would love to hear from you.

We believe that outstanding care starts with outstanding people. We're proud of the exceptional care we provide to our clients & the supportive, positive culture we have built within our team. JOIN US At Guardian Angel Carers Mid Sussex, we believe that outstanding care starts with outstanding people. We are proud of the exceptional care we provide to our clients and the supportive, positive culture we have built within our team. As we continue to grow, we are looking for a dedicated, organised, and compassionate Care Supervisor & Trainer to join us on our journey. Salary: £27,000 - £29,600 per annum (DOE) + additional on-call payments This is an exciting opportunity for someone who is passionate about delivering high-quality care, enjoys supporting other Care Assistants, and takes pride in making a real difference every day. We are looking for more than experience alone. We want someone who is kind, proactive, fun to work with, highly organised, and genuinely cares about people. Someone who shares our values, embraces high standards, takes initiative, and wants to be part of a team that strives for excellence in everything we do., About Guardian Angel Carers Founded by former Olympian Christina Handasyde Dick, who lived with both her Grannies growing up. She is passionate about providing the type of compassionate and professional care that she would like for her family. In 2021, Christina received an MBE for services to Home Care, particularly during the pandemic. Guardian Angel Carers now provides high quality home care services across the UK, through their friendly and reliable network of franchise business owners. Contracted · Guardian Angel Carers Mid Sussex · Hybrid


• Flexible working options
• Paid mileage
• Fully funded training and career development opportunities
• Up to £250 Refer-a-friend bonus
• 28 days annual leave including bank holidays
• A supportive management team that genuinely values its staff
• The opportunity to make a meaningful impact within a growing and highly respected home care company, Company events
• Company pension
• Free parking
• On-site parking
• Referral programme
• Store discount