Field Care Supervisor

Home Support Matters is looking for a committed and compassionate Field Care Supervisor to join our Beccles team. This is a rewarding role supporting our care teams and ensuring our Supported Living customers receive safe, highâ€'quality, and personâ€'centred care. What you'll do

• Oversee customer care through assessment, care and support planning, reviews, and quality assurance
• Carry out field supervisions, competency checks and support care staff in their roles
• Ensure all care plans, risk assessments and medication records are accurate, compliant, and up to date
• Monitor care delivery standards and support performance management when required
• Liaise with health and social care professionals to meet changing customer needs
• Complete incident reporting, audits, and documentation to CQC and organisational standards
• Provide handsâ€'on care when necessary and contribute to the onâ€'call rota
• Support continuous improvement in care quality across the service
  
  NVQ Level 2 in Health & Social Care (or willing to work towards Level 3/4)
• Minimum 2 years' learning disabilities experience
• Strong communication, organisational and IT skills
• Understanding of person-centred care and safeguarding
• Confident working independently and as part of a team
• Full UK driving licence
Why join us?


• Blue Light Card - enjoy discounts for you & your family
• Your Care GP Online Services
• 24/7 support via Norfolk Support Line
• Access to workplace mental health first aiders
• Supportive team and professional development opportunities
• A role with real responsibility and the chance to grow