Field Care Supervisor

As a FCS, you'll support the delivery of high-quality, person-centred care across our community services, leading by example in the field and supporting both service users and care colleagues. You'll combine hands-on care with supervision and quality assurance, spending most of your time in the community with some office-based duties. You'll:

• Support and review individual care packages, including needs and risk assessments
• Work with Care Coordinators to support effective rota planning
• Supervise, mentor, and support Care Assistants in the field
• Shadow new starters and carry out observations and competency checks
• Take part in multi-disciplinary reviews and complete accurate records
You'll be a trusted senior presence, helping to maintain high standards of care and support team development.

Experience in care is essential, but what matters most is your commitment to delivering compassionate, high-quality support. We're looking for people who are:
• Naturally caring and compassionate
• Confident and reliable
• Experienced in completing needs and risk assessments
• Comfortable working with service users, families, and healthcare professionals
• Willing to support, guide, and develop others
  
  We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We're not only changing lives, we're transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.
What makes CCH a great place to work? The results speak for themselves:
• In 2024, 5,243 care professionals referred a friend to join our company.
• 135 internal promotions were earned in just 12 months
• Every Operational Director began their career as a care professional
At Human Support Group, part of CCH, we live by our values of Community, Courage, and Heart and we're looking for like-minded people to join our growing team in Whitehaven.