Field Care Supervisor

About the Role: As a Field Care Supervisor, your role will involve overseeing and managing a team of mobile care assistants that deliver a mix of personal care and domestic services to our Homeowners, ensuring it is tailored to individual needs and preferences. You'll work closely with the Registered Care Manager, to promote the services we can provide to a high standard, whilst ensuring compliance, that promote dignity, privacy, and positive outcomes.,

• Support the Registered Care Manager to oversee our community care provision within a specific geographical region.
• Delivering an excellent service and encouraging Homeowner reviews and feedback.
• Ensure our care services are safe, effective, and of the highest quality whilst maintaining compliance.
• Collaborate with other teams including Care Compliance, Care Co-ordination and Care Performance to ensure best practice and update data within care administration systems.
• Manage a team of mobile care assistants ensuring they receive up to date training in line with CQC regulations, company policy and best practise. You will undertake staff reviews and regular spot checks to ensure a high quality of service is delivered.
• To attend homeowner meetings at our developments to discuss and promote the services we can offer.
  
  A minimum of 2 years supervisory care experience in a community, field based or home care setting.
• Must hold a minimum of a Level 2 qualification in Health and Social Care (or equivalent) or preferably hold a L3 or be willing to work towards it.
• Excellent understanding of the elderly care sector and independent living in later life.
• Strong communication, organizational, and problem-solving skills.
• Ability to work autonomously and as part of a team, with flexibility to work remotely or at a development office.
• To cover care or support calls at short notice, if required.
  
  Why Join Us? At McCarthy Stone, we believe in fostering a supportive and professional environment where our team members can thrive. We offer opportunities for continued professional development and a role that truly makes a difference in the lives of older adults.
If you're dedicated, reliable, and passionate about making a positive impact, we'd love to hear from you. Apply Today We review applications as they come in and may close the position early for the right candidate. UK-based applicants only; sponsorship is not available. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people., As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!, As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks … it's all about our great people and how welcome they make you feel … even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand