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Field Account Manager - AA Cars

The Automobile Association, Guildford

Field Account Manager - AA Cars

£10000-£40000

The Automobile Association, Guildford

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 28 Aug | Get your application in today.

Closing date: Closing date not specified

Job ref: 28a3703926a544aeb1e759586a73dcaf

Location ref: Guildford

Full Job Description

  • Build, retain and grow a portfolio of dealer accounts, delivering against monthly retention targets.
  • Develop strong, long-term relationships by providing exceptional service and support.
  • Identify upselling and cross-selling opportunities to increase Average Transaction Value (ATV) and maximise account growth.
  • Negotiate contract renewals and expanded stock listings to grow revenue.
  • Work collaboratively with Sales, Customer Service, Vehicle Inspections and Mediation teams to deliver the best outcomes for dealers.
  • Proactively reduce dealer attrition by identifying risks early and resolving issues effectively.
  • Maintain high levels of customer satisfaction and deliver against agreed service standards.
  • Manage your portfolio commercially, identifying opportunities to increase revenue while protecting long-term partnerships.
  • Champion AA values and represent the brand with professionalism and integrity.

    Strong relationship-building skills, with the ability to quickly establish rapport and develop trusted, long-term partnerships with dealers and key stakeholders.
  • Confident negotiation skills, with proven experience influencing outcomes, identifying commercial opportunities and closing deals.
  • Resilient and self-motivated, with the ability to overcome challenges, handle objections and deliver results.
  • Excellent verbal and written communication skills, with the confidence to engage and influence a range of stakeholders.
  • Customer-focused, with a passion for delivering outstanding service and creating positive customer experiences.
  • Proactive problem-solver with sound judgement and the ability to manage risk effectively.
  • Highly organised, with strong time management skills and the ability to manage multiple priorities independently.
  • A collaborative team player who works effectively across functions to achieve shared goals.
  • Adaptable and flexible, thriving in a fast-paced, field-based environment.
  • Confident travelling across the South East to visit dealer partners, with a full UK driving licence (with less than 6 points) essential for this field-based role.

    Think the AA is just about roadside assistance? Think again!
    • As one of the UK's most trusted brands, we're committed to keeping Britain moving. We're looking to recruit an Account Manager within AA Cars where you'll manage a portfolio of 100-200 established dealer accounts across the South East, building strong relationships and helping our partners get the most from the AA Cars platform. This is a field-based role where you'll spend four days a week visiting dealerships and one day planning your week. You'll focus on retaining and growing existing accounts through contract renewals, price negotiations, increasing stock listings, and identifying upsell opportunities across our range of products and services, including Vehicle Inspections and more. New business isn't your focus - our dedicated sales team takes care of that. This is a great opportunity for someone who enjoys building relationships, negotiating with confidence and spotting commercial opportunities. You'll have the chance to earn up to £10,000 in commission each year, with commission available from your first month, alongside a company hybrid car, fuel card and the support of a trusted, well-known brand.

    We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:
  • 24 days annual leave plus bank holidays
  • Worksave pension scheme with up to 5% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
    • Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

Direct job link

https://www.jobs24.co.uk/job/field-account-manager-aa-cars-127291865
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