Family Support Worker

We are recruiting an enthusiastic family support and liaison worker to work within the Paediatric Intensive Care Unit. This key post is vital in providing support to parents, carers and families with children requiring intensive and high dependency care as well as to the nursing team, clerical team and multidisciplinary professionals., We are looking for someone with excellent communication skills to welcome families, parents and carers as a front of house receptionist. You will also be supporting parents with finding accommodation through existing channels, maintain a tidy space for parents, families and carers and work within a dynamic and fast paced environment. You will be working collaboratively with the nursing and medical team whilst also offering front of house support to both the allied health professionals and the clerical team.

The Trust provides a full range of local and specialist services across its five sites. In June 2026, we launched our new strategy for 2026-31. Our vision is to transform healthcare, and we have agreed six strategic ambitions to help us improve care for patients, and the working lives of our staff.

Our six strategic ambitions are deliveringhigh-quality patient care; creating a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability.

We have also agreed four new organisational values - Caring, Collaborative, Inclusive, Innovative - and these underpin everything we do, and how our teams interact with the patients under our care.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.