Family Liaison Worker

We are currently recruiting two (2) Family Liaison Workers. The roles will be fixed term contracts initially to the end of March 2027 and will require travel to the Newcastle office a minimum of once per week in addition to attending training, team meetings with occasional travel to other offices as per business need.
The role of the Family Liaison worker is to work with Family Court Advisers, Service Managers and other colleagues to progress Cafcass' work with families. Postholders will also work closely with family courts, Children's Social Care and other key partners to contribute to reducing delay for families. This includes reviewing applications received by the Intake Team from the family court, ensuring that safeguarding checks are requested/received, and supporting Family Court Advisers across their Information Screening / Assessment functions. The Family Liaison Worker will work directly with children and families, including sharing information and signposting to appropriate resources and support. It is expected that training and development opportunities will be considered as part of future planning.
The Child Focused Court model explores our commitment to improve experiences for children and families and tests a more investigative approach to managing Private Law family applications. The court encourages hearing the voice of each child or young person more clearly and earlier in proceedings. The approach is holistic and requires the development of positive working relationships with key local partners such as the court, mediators and local authorities.
If you would like to informally find out more about this role, please contact Mandy Jason (mandy.jason@cafcass.gov.uk) who will be happy to discuss your potential interest.
To apply for this role, please complete the online application form.
We encourage you to read the job description and take your time to answer the questions thoroughly. Please remember you do not need to complete your application in a single visit, you can always come back and revisit your responses before submitting. Just make sure you come back before the closing date and once you have submitted your application, you will not be able to make any changes.
In addition to your application form, when prompted please upload your current CV. Being able to view your CV alongside your application form will allow the Recruiting Manager to a fair, robust assessment of your suitability for the role.
We'd like to let you know about some key dates so you know when you are likely to hear from us and when you might be required to be available for an interview.
Closing date:
31st August 2026
Final Interview:
14th/15th September 2026
Please note all dates are subject to change so if you don't hear from us, this does not automatically mean you have been unsuccessful, and we will be in touch with you as quickly as we can to update you.
Be Their Voice
We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England.
Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 130,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard.
Watch our video to find out we don't just listen to children's voices but we can be their voice.
If our purpose resonates with you, and you share our ambitions for children - exceptional experiences, for every child, everywhere and every time - then if you join us, you will work alongside like-minded people in a diverse, inclusive and supportive organisation.
You will be trusted to work flexibly and independently using outstanding technology (e.g. touchscreen laptops, iPhone, all with first class support, including IT Trainers) with access to substantial resources (e.g. Cafcass Library has over 27,000 resources on social work, child protection and related topics). You will also have opportunities to develop, whatever team you join, wherever you are in the country and at whatever stage you are at in your career.
Whether you join us in one of our social work roles that work directly with children and families or our corporate and business services teams who provide technology, support and expertise, you will have the chance to make a difference for children and families. You can also find out more at .
Wellbeing
The wellbeing of our colleagues is something we are truly passionate about, as demonstrated by everyone having four dedicated, additional days per year when they are encouraged to spend time focusing on their health and wellbeing.
Colleagues can also have a health and wellbeing cash plan, for which Cafcass pays the basic premium (you can upgrade to include family members), which allows them to claim back some costs of routine health expenses, including dental check-ups, eye tests, physiotherapy sessions and more.
Overall, we foster a holistic approach to supporting our colleagues, benefitting physical, mental and financial health. This is led by a dedicated in-house team, the benefits of which include meaning support is targeted and specific to what colleagues need. Our team can also offer support and guidance when it comes to specific health conditions, such as neuro-diverse conditions, cancer and the menopause.
Our wellbeing offer is further strengthened by an external Employee Assistance Provider (EAP) which provides a free confidential support service 24 hours a day. This means access to clinical and professional expertise which gives you a chance to talk about all kinds of work and personal issues.
If this wasn't enough, we are especially proud that over 125 colleagues have completed training and receive ongoing support to act as Health and Wellbeing Champions. Furthermore, we have nearly 100 people that have trained to be Mental Health Allies.
Diversity
We represent children and families from diverse backgrounds and having a diverse workforce helps us to fulfil this responsibility authentically.
It also helps us to grow, evolve and innovate, so we particularly welcome applications from individuals from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.
We are proud to be a disability confident leader, we invite you to join our team, we are committed to actively attract and recruit individuals with disabilities including "non-visible" disabilities and mental health conditions. Our inclusive and accessible recruitment process means we aim to accommodate reasonable adjustments as needed. This commitment highlights our dedication to employing, training, retaining, and developing the careers of our colleagues with disabilities.
Our Diversity Networks provide a safe space for colleagues with shared aspects of identity and lived experience - supported by allies across the organisation. The networks help ensure we provide an inclusive working environment and a service which promotes the diversity and uniqueness of children and families from all backgrounds.
For more information watch our video .
Our current networks include:
Kaleidoscope Network
Colleagues from Black Asian and Minority Ethnic backgrounds.
Mental Health Network
Colleagues who experience, or have an interest in, Mental Health issues.
Pride
Network
Colleagues who identify as Lesbian, Gay, Bisexual and Trans - LGBT+.
Neurodiversity Network
Colleagues who are neurodivergent, or support someone who is.
Together
'Together with Children and Families' (which we just call 'Together') is the name of our relationship-based practice framework. It applies to the work of every individual in Cafcass, from Social Workers to Leaders and includes our Corporate and Business Support teams.
It is at the heart of what we do and is made up of our values, how these values work in practice, the tools to use to incorporate these values in our work and the impact this will have on the children and families we serve.
This framework encourages us to be pro-active and to look for the strengths in ourselves and others. It also enables us to build positive relationships with our colleagues, our partners and most importantly, with the children and families with whom we work.
We look forward to telling helping you learn more about Together should you join us.

We know if you join us you want to be rewarded in a variety of ways, including time away from work to spend time with those important to you, manage your financial present and future, whilst also be trusted to manage your work/life balance.
Therefore, in addition to our unique, holistic approach to supporting your health and wellbeing we also provide:
This list is just a selection of main benefits and we have a range of policies and processes that allow us to support our colleagues - and their families - and we look forward to providing you with further information about these in due course.