Family Liaison Officer

At our specialist school, we know that student success starts with strong relationships, supportive families, and a community that works together. We're looking for a compassionate, proactive, and resilient Family Liaison Officer to become a vital link between home and school, helping students overcome barriers and achieve their full potential. This is an incredibly rewarding opportunity for someone who is passionate about supporting vulnerable families, championing student wellbeing, and making a genuine difference every day. As our Family Liaison Officer, you'll work closely with students, families, school leaders, and external agencies to provide tailored support that improves outcomes, attendance, engagement, and wellbeing. You'll be the trusted point of contact for families, helping them access the right support services while building positive, productive relationships that enable students to thrive both in and out of school. What you will be doing

• Building strong, supportive relationships with students and their families
• Acting as the key point of contact for families requiring additional support
• Signposting and referring families to appropriate external services and agencies
• Undertaking home visits where appropriate
• Working alongside Social Care, Early Help, Housing Services, Health Professionals, Police, and other agencies
• Supporting student attendance and identifying barriers to engagement
• Attending multi-agency meetings and contributing to support plans
• Acting as Deputy Designated Safeguarding Lead and supporting safeguarding processes
• Maintaining accurate records, referrals, and case management documentation
• Supporting students' personal, social, emotional, and educational development
• Managing transport arrangements and supporting safe student travel
  
  Experience supporting children, young people, and families facing challenges
• Builds trust quickly and communicates effectively with a wide range of people
• Is organised, proactive, and able to manage a varied workload
• Has strong safeguarding awareness and a child-centred approach
• Can confidently work alongside external agencies and professionals
• Remains calm, solution-focused, and resilient in challenging situations
• Is passionate about improving outcomes for vulnerable students and families
  
  At OFG Education, we believe every student deserves an education designed around who they are. Through high expectations, deep expertise and truly personalised education, we help students realise their potential and prepare for successful futures.
Building on more than 20 years of experience, we are bringing our approach to more students and communities around the world. Across the UK, Iberia and the Gulf, our schools combine the strength, expertise and high standards of an international education group with the individuality of each school and the communities they serve. Whatever your role, joining OFG Education means contributing to our shared ambition: empowering every student to success through truly personalised education. About Our School Napier School is part of OFG Education. Napier School is a primary school for students with autism, learning disabilities and/or complex needs located in Farnborough, a town in northeast Hampshire, England. Our aim is to help students excel by providing a structured, nurturing approach, with students accessing a broad, balanced, engaging and extraordinarily rich curriculum. We are proud to be a part of OFG Education who in 2025 were officially certified as a 'Great Place to Work' for the sixth year running.

We place students and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of students and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
• Life Assurance
• Pension scheme with options to increase contributions
• "Your Wellbeing Matters" - mental health support and physical health checks
• Flexible Benefits Platform (Vista), including:
• Health, wellbeing and insurance benefits
• Hundreds of UK and international discounts
• Cycle to Work Scheme & Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support