Family Liaison Officer

The Family Liaison Officer (FLO) plays a central role in strengthening engagement, wellbeing and safeguarding for pupils and families at Heath Farm College. Working proactively with vulnerable families, external professionals and college staff, the FLO helps remove barriers to learning and promotes positive outcomes for pupils with Social, Emotional and Mental Health (SEMH) needs. The role also includes key responsibilities within admissions and safeguarding, including acting as Deputy Designated Safeguarding Lead.

Build strong, trusting relationships with vulnerable families, providing tailored support and acting as a consistent point of contact for the college.
Work closely with external agencies and services to coordinate effective multi-agency support and safeguard pupil welfare.
Lead on parental engagement and transition support, including home visits and ongoing communication before, during and after admissions.
Play a core role in the admissions process, supporting assessments, coordinating visits and ensuring the secure transfer and management of student records.
Act as Deputy Designated Safeguarding Lead, supporting safeguarding processes, referrals, compliance with KCSIE and a culture of vigilance across the college.
Serve as Child Missing from Education (CME) Lead, monitoring attendance, identifying risk and developing action plans to re-engage pupils.
Provide direct support to pupils with SEMH needs, contributing to EHCPs, wellbeing plans and positive behaviour and reward systems.
Work collaboratively with senior leaders and staff to promote attendance, wellbeing, inclusion and a safe, supportive learning environment.

A full UK driving licence
English and Maths Grade 4 and above preferred but not essential

We are an independent specialist sixth form college that caters for young people with social, emotional and mental health needs. We offer a unique and stimulating environment where every student is able to make outstanding progress in their personal development and enjoy success in their education.

Heath Farm College is situated in Maidstone and has capacity to support up to 58 students. The provision facilitates a professional post 16 provision for students with EHCPs who are not ready for a large FE college or large school/academy 6th Form provision.

Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact.

We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running.

Why Join Us?

We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Life Assurance
Pension scheme with options to increase contributions
"Your Wellbeing Matters" - mental health support and physical health checks
Flexible Benefits Platform (Vista), including:
Health, wellbeing and insurance benefits
Hundreds of UK and international discounts
Cycle to Work Scheme & Electric Car Purchase Scheme
Critical illness cover
Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

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