Facilities & Support Services Co-ordinator - Leominster

We're looking for an engaging individual who is known for their exceptional organisational skills along with a love for supporting others. Working as part of a passionate team, you'll play an integral role to the property. You'll sit under the Herefordshire Facilities Team, but your contractual location, and the property you'll predominantly be looking after will be Croft Castle for 4 days a week and The Weir Garden and Herefordshire Countryside for 1 day a week. You'll work 37.5 hours per week between 9am - 5pm. We would also be open to splitting this role, with one person working 30 hours per week at Croft Castle and another working 7.5 hours per week at The Weir.This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 6 months., You'll provide a comprehensive administration service and assist in the wider Herefordshire team, ensuring the property is a wonderful place for all to volunteer and work. There is some cleaning involved, ensuring our back offices and staff toilets are also presented correctly, but you'll mainly be the go-to person for assistance, also supervising contractors on site.Looking after and supporting the day-to-day operations of Croft Castle, The Weir Garden and the Herefordshire Countryside, you may also be asked to help cover other Herefordshire properties on odd occasions when others are on holiday. You may also be asked to minute meetings that will cover the whole Herefordshire portfolio. We're looking for someone who can do administrative tasks, able to turn their hand to whatever comes their way. You'll work closely with all members of staff and volunteers on site, using your skills and expertise to support the operation. You'll be ensuring contractors are supervised on site, as well as looking after people and logistics. You'll also be confident using a variety of IT packages to keep accurate records, ensuring compliance is adhered too, using National Trust systems, and writing internal communications. You'll be working with a wide range of team members and will be the first person on the phone for general enquires. You'll be making sure the staff and volunteer areas are the best they can be.

We'd love to hear from you, if you're:

• well organised and have an attention to detail
• able to multi-task and prioritise your own workload
• committed to high standards of presentation and cleanliness
• a great team player
• confident in written and verbal communication, and comfortable communicating with people at all levels
• flexible and customer focussed with strong customer service skills
• experienced in a Business Support environment; along with facilities or office responsibility
• IT confident, as you'll be using Word, Excel, Outlook, and National Trust systems
  
  The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places