Facilities Support Officer

We are seeking an experienced Facilities Support Officer to join our Facilities Team. You will be part of a small team with responsibility for a portfolio of 80+ properties that support front line service delivery. Typical day as a Facilities Support Officer: Provide a high-quality Facilities Management help desk function providing support and advise to building users.

• Procure goods, works and services relating to facilities management.
• Maintain accurate records and systems to provide performance information.
• Provide and maintain ID and access cards for City of Doncaster Council employees and partners.
• Provide a primary role in emergency fire evacuations.
• Provide initial response for FM queries face to face or on the phone.
  
  Full training will be provided for the role but we are looking for previous experience working in a customer facing environment.
• Have an understanding of Health and Safety issues that relate to facilities management.
• An enthusiastic, reliable and resourceful person with the ability to work on their own initiative, prioritising and managing their own workload effectively.
• The ability to deal effectively and calmly with emergency situations.
• Proficient ICT skills, including Microsoft Office and computerised databases.
  
  The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have a opportunity to be part of this in the role of Facilities Support Officer.
  
  Some of the perks working as a Facilities Support Officer:
• Supportive and friendly team to help you develop in the role.
• Opportunities for further training and to develop your career in Facilities Management
In return for your contribution, we offer:
• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.
Please review the job summary and profile and demonstrate in your application how you meet the required criteria. Shortlisting for applicants will take place on 31st August 2026 and it is anticipated that interviews will be held w/c 7th September 2026. For further details or an informal chat, please contact Tasha Needham, Tel: , email or Carl Gilbert, Tel , email We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged. The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you'll enjoy. Get in touch by ( ) or visit the ( ) to discover the support available. City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults. We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.