Facilities Services Administrator

In this essential role, you will play a central part in coordinating the daily operations across our North-West facilities-ensuring our workplaces remain safe, welcoming, and smooth-running. From liaising with contractors and overseeing office procurement to managing service requests and providing welcoming front-of-house support, your work will directly enable our teams to succeed,

• Contractor & Compliance Management: Organising support contractors, issuing permits to work, tracking safety documentation, and updating maintenance records.
• Procurement & Financial Admin: Ordering stationarity, PPE, tools, and office supplies, while managing site key, locker, and credit card records.
• Site & Operational Support: Managing facilities inbox enquiries, assisting with meeting refreshments, issuing employee welfare vouchers, and acting as a trained First Aider/Fire Warden.
• Front of House: Providing occasional cover for the Reception desk to welcome visitors and handle
incoming queries.


• Strong written and verbal communication skills with the ability to build warm, professional working relationships with internal and external partners.
• Excellent organisation and time management skills, with a proven ability to balance multiple priorities smoothly.
• Clear problem-solving approach with a positive, supportive attitude. Good working knowledge of Microsoft and Google software suites.
• Flexibility to travel occasionally to local North-West sites within the Knowsley/Merseyside area as needed., Collaborative team-player approach, working together with colleagues to deliver a seamless service.
• Ability to work effectively with minimal supervision using your own initiative.
• Focus on safety, accuracy, and clear record-keeping.
Required Work Experience
• Proven administrative experience, ideally within a facilities or building management setting.
• Previous experience coordinating with external contractors or service providers.
• Front-of-house or reception experience (desirable).
• Experience using ticketing or computerised maintenance management systems (desirable)., GCSEs in English and Mathematics (grades A-C / 9-4) or equivalent.
• Full UK driving licence with access to your own vehicle.
• Workplace Health & Safety certifications (e.g., IOSH or NEBOSH) are desirable.
  
  Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.
  
  We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.