Facilities Service Assistant

As a Generic Worker, you will play an important role in supporting a safe, clean, and welcoming environment for patients, visitors, and staff. Working as part of the Facilities Team, you will carry out a variety of duties to meet service needs and contribute to high standards across the Trust. You will work closely with the Facilities Housekeeper, Facilities Team Leader and other Facilities Staff, Matron, Facilities Head of Catering and where applicable some Heads of Departments. We are seeking individuals who:

• Take pride in delivering high standards of cleanliness and customer service
• Work well as part of a team
• Have a flexible and positive approach to work
• Are committed to health, safety, and infection prevention standards
• Can support and encourage the development of colleagues and apprentices
This is a rewarding opportunity to make a real difference to the experience, safety, and wellbeing of patients and staff., Reporting to the Facilities Team Leader and working closely with Housekeepers, Matrons, Catering Services, and other departmental teams, you will undertake a planned and methodical cleaning programme to ensure all designated areas are maintained to the highest standards. Your responsibilities will include cleaning a range of environments, including:
• Patient bedrooms, ward areas, day rooms, and lounges
• Toilets, bathrooms, and sanitary facilities
• Offices and meeting rooms
• Outpatient departments
• Kitchen and catering areas
• External patio areas and the immediate vicinity of entrances
You will also be expected to identify and resolve minor equipment issues where appropriate, adapt to changes in cleaning schedules, and support the completion of environmental audits to help maintain cleanliness standards. The role requires active participation in training and development activities, including cleaning techniques and mandatory subjects such as Fire Safety, Moving and Handling, COSHH, and Infection Prevention and Control. In addition, you will support apprentices in their day-to-day duties through a buddy system, helping them understand health and safety requirements, Trust policies, procedures, and best practice standards.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.


• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.