Facilities Officer (Mobile)

We are looking for a proactive and customer-focused individual to join our Facilities team. The role will be a 12-month fixed term contract. This varied and hands-on role is ideal for someone who enjoys working across multiple sites, delivering excellent customer service, maintaining facilities to a high standard and ensuring our community spaces are safe, welcoming and ready for use. As part of the mobile facilities team, you will help ensure customers can access the right space at the right time, supporting a range of venues including community centres, the Town Hall, sports pavilions, public toilets, cemeteries and allotments. Your duties will include: Customer service and venue support

• welcome customers and provide exceptional service across council facilities
• open and close venues for events and activities, including evenings when required
Facilities maintenance and compliance
• carry out routine repairs and maintenance, including basic carpentry and plumbing
• perform health and safety inspections, fire alarm testing and security checks
• respond to emergencies and support first aid incidents where appropriately trained
• undertake legionella control measures, including water flushing regimes
Grounds and community assets
• support the upkeep of allotments, sports pavilions, cemeteries, and public facilities
• assist with strimming, rubbish removal and general site maintenance
Operational support
• collect, sort and distribute internal and external mail
• purchase maintenance materials and coordinate contractor repairs
• inspect and maintain council vehicles, pool cars and pool bikes
• support special events, elections and other council activities as required
  
  has excellent customer service and communication skills
• enjoys practical, hands-on work in a varied environment
• can work independently and as part of a team
• has experience of basic building maintenance and repairs
• demonstrates good problem-solving and decision-making skills
• is organised, reliable and flexible in their approach to work
• can manage competing priorities and respond effectively to changing demands
  
  The role requires you to work a shift rota including early shifts, late shifts, weekends and bank holidays. The standard working week is an average of 37 hours per week on an eight-week rolling rota. You will be required to undertake out of hours call out as part of the rota; standby payment will be applied.
A full and current UK driving licence will be an essential requirement of the role. You will be required to wear a uniform which is provided. Hold a first aid certification or is willing to undertake training. Once qualified, a first aid allowance will be payable. Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. At Crawley Borough Council, you will have access to a structured programme of learning from day one, designed to help you succeed in your role and grow your career.