Facilities Manager

Facilities Manager - HerefordLead Facilities Services That Make a Difference Are you an experienced Facilities Manager with a passion for service excellence, team leadership, and operational performance? We're looking for a dynamic Facilities Manager to lead the delivery of integrated FM services across a diverse and fast-paced estate. Managing both hard and soft services, you'll play a key role in ensuring a safe, compliant, and customer-focused environment while building strong relationships with clients, suppliers, and stakeholders. What You'll Be Doing

• Leading and developing facilities teams to deliver exceptional service standards.
• Managing the delivery of hard and soft FM services in line with contractual requirements.
• Ensuring compliance with Health & Safety legislation, statutory obligations, COSHH, and company policies.
• Monitoring KPIs and SLAs, driving continuous improvement and service excellence.
• Managing budgets, labour resources, workforce planning, and operational costs.
• Overseeing contractors and suppliers to ensure high standards of performance and value.
• Building strong client relationships and acting as the key point of contact for facilities services.
• Supporting maintenance programmes, asset management, and sustainability initiatives.
  
  Experience in a Facilities Manager or senior FM leadership role.
• Strong understanding of integrated facilities management, including hard and soft services.
• Proven experience managing contractors, suppliers, and operational performance.
• Excellent knowledge of Health & Safety, compliance, and risk management.
• Strong leadership, communication, and stakeholder management skills.
• Commercially aware with experience managing budgets and resources.
• IOSH, NEBOSH, IWFM, or equivalent qualification desirable.
• Full UK driving licence.