Facilities Management Operative

We are looking for a proactive and customer-focused Facilities Management Operative to help keep one of our key client sites running smoothly. In this role, you'll be the face of the Facilities team on site-supporting employees and contractors, maintaining high standards, and ensuring the environment is safe, clean, and well-managed. If you're hands-on, solutions-focused, and enjoy ensuring everything is in great working order, this could be the perfect next step for you. What You'll Be Doing As a Facilities Management Operative, you will take ownership of day-to-day site operations, including: Customer Service & Site Coordination

• Acting as the first point of contact for staff queries and minor issues.
• Liaising with contractors, organising site inductions, and supporting visitors.
• Working closely with the wider FM and CBRE team to ensure all reactive tasks are completed efficiently.
• Escalating building or service concerns to the client team or Regional Manager.
Facilities & Building Maintenance
• Completing daily/weekly site inspections and raising any issues promptly.
• Maintaining high cleanliness standards across kitchens, toilets, yard areas, and the site's CFS building.
• Handling minor repair tasks such as tightening fixtures, adjusting monitor arms, and maintaining furniture.
• Conducting minor electrical checks and tasks (e.g., replacing fuses, bulbs, or checking power supplies).
• Handling basic plumbing tasks including isolating water supplies, unblocking toilets, and tightening waste fittings.
• Adjusting HVAC settings when necessary.
• Assisting with fire alarm tests and escorting subcontractors for PPM activities.
General Duties
• Managing internal and external post.
• Ensuring all tasks are logged on the CAFM system.
• Supporting any reasonable task within your competency during working hours.
  
  Are professional, personable, and take pride in your appearance.
• Have a proactive, dynamic approach to problem-solving.
• Enjoy working hands-on and are confident handling minor repairs and FM tasks.
• Provide excellent customer service and communicate effectively.
• Are comfortable working independently while being part of a wider team.
Experience in facilities, maintenance, or a similar hands-on role is beneficial, but a positive attitude and willingness to learn are just as important.