Facilities Assistant

We're recruiting a part-time Facilities Assistant to join our Facilities team at Milton Keynes City Council. Our Facilities service helps keep council operations running smoothly by providing essential catering, mailroom and workplace support services across our Civic Offices. The team plays an important role in delivering a professional environment for colleagues, visitors and partners, ensuring that key services are provided efficiently every day. As a Facilities Assistant, you'll support a range of services including catering, event support, mail distribution, stationery management and customer service. Your work will help ensure colleagues have the resources and support they need to deliver services to the people of Milton Keynes. Site-Based role This is a Site-Based role, and you'll be expected to work from the designated workplace. Interviews for this role will be held on 15th September 2026 At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive. We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.,

• Coordinate and deliver basic catering services, including supporting staff kitchen areas and maintaining food preparation and service areas to a high standard.
• Support event catering requirements through the preparation of food and coordination of refreshments for customers and visitors.
• Assist with mailroom operations, archiving processes and the management of corporate stationery supplies, including stock ordering.
• Sort and distribute mail, parcels and courier deliveries across Milton Keynes City Council in line with agreed timescales and procedures.
• Provide excellent customer service to internal and external customers through face-to-face contact and other communication methods.
• Maintain accurate service records and operational information to support catering and mail services.
  
  An organised individual who can prioritise workloads, manage competing demands and work accurately to deadlines.
• Experience of using information technology systems, including Microsoft Outlook, Word and Excel, and the ability to learn new software systems quickly.
• Comfort working in a physically active role that includes standing, walking, lifting and carrying throughout the working day.
• A positive and flexible approach, including a willingness to work occasional evening hours when required by the service.
• Strong communication and customer service skills, with the ability to work collaboratively with colleagues and customers while demonstrating our values of being dedicated, respectful and collaborative.
• You hold, or are willing to achieve, a minimum Level 2 Food Hygiene Certificate and are committed to maintaining this qualification.
  
  Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.


• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Roles are either 'site based' or 'home based'. Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs. Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week. The working arrangement for each role is set by the manager, based on service requirements.