Facilities Assistant

The Facilities Management (FM) Team provides support to a wide range of buildings, and to staff working within them, across all partner agencies, ranging from fully FM managed buildings to drop-in sites throughout the County of Hampshire. Confident and dependable, you will have some experience in a similar role. You will be able to work efficiently as part of a team and demonstrate real commitment to customer service. Your excellent communication skills will enable you to deal with a wide range of situations in a positive and professional manner. Working hours are 13:00-21:00 Monday to Thursday and 13:30-21:00 on Friday. You will also work 1 in 4 Saturdays 08:00-16:00. What you'll do: General

• Provide excellent 'Front of House 'customer service in the delivery of a range of services across sites in which you are required to work.
• Communicate to staff, contractors and members of the public in a professional manner in person, over the phone and via email.
• Flexible individual with the ability to work across different Facilities Management Teams as required.
Health & Safety
• Complete statutory compliance checks including Fire Safety, Legionella and First Aid.
• Work equipment safety checks.
• Identifying, reporting and resolving hazards where possible.
Security
• Full security checks of buildings during locking and unlocking.
• Setting of alarms and investigating alarm activations.
• Provide support to potentially sensitive or contentious meetings open to the public.
Maintenance
• Odd jobs, handyperson tasks, including; decoration works, putting up signs or pictures and minor repairs.
• Be point of contact for staff to raise maintenance queries and fault reporting.
• Manage contractors attendance including permit to work and asbestos management.
Other Duties
• Managing goods in and out, including parcels and supplies.
• Regular grounds maintenance.
• Waste management, collection and disposal., Simon Jenkinson, Facilities Management Officer on
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We're looking for someone who can confidently meet the physical moving and handling demands of the role, use their own initiative, work effectively as part of a team and communicate well with colleagues and customers. You should bring strong customer awareness, a positive attitude and the flexibility to adapt your working pattern at short notice when needed. It would be beneficial if you have training in First Aid, Moving and Handling or COSHH, as well as customer service experience or previous experience in a similar role.

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. Our includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles. If you think you have what it takes to make a real difference in Hampshire, get in touch!