Facilities Apprentice

Introduction

Support the Estates & Facilities team in maintaining a safe, well-maintained and effective environment across Prospect Hospice. The postholder will undertake a range of practical facilities and maintenance activities. The role provides an opportunity to develop practical skills and experience across a range of facilities activities.

About the Employer

Since 1980, Prospect Hospice has provided dedicated end-of-life care service for people living in Swindon, Marlborough and northeast Wiltshire. We bring care, comfort and confidence, around the clock, every day of the year. Our aim is to provide excellent, personalised and compassionate care for everyone in our

community who is affected by a life-limiting illness. We work in close partnership with other organisations – specifically with local health and social care professionals – as well as local people. Working within our community allows us to lead, provide and influence care so that anyone affected by a life-limiting illness has access to the best possible support when and wherever they need it.

What You'll Do

• Complete the relevant apprenticeship programme and associated learning requirements
• Attend training, study and assessment activities as required
• Apply learning from the apprenticeship programme to practical work within Prospect Hospice
• Maintain appropriate records of learning and development
• Take responsibility for progressing towards the required apprenticeship standards and qualifications
• Participate actively in supervision, feedback and development discussions
• Develop an increasing level of independence and responsibility as skills and experience develop
• Support the Facilities Manager and Facilities Technician in delivering the planned preventative maintenance programme
• Assist with routine inspections, checks and maintenance activities across the hospice and retail sites
• Undertake tasks appropriate to the apprentice's level of training, competence and experience
• Assist with the identification and reporting of defects, faults and emerging maintenance issues
• Support the maintenance of accurate records of completed work
• Learn how buildings, equipment and facilities are maintained and managed effectively
• Assist with responding to day-to-day maintenance requests and facilities issues
• Undertake basic repairs and maintenance tasks where appropriately trained and authorised
• Report faults and defects that cannot safely or appropriately be resolved
• Assist the Facilities Technician and Facilities Manager with more complex maintenance activities
• Help to ensure that facilities-related issues are dealt with promptly and effectively
• Maintain a professional and helpful approach when working in areas used by patients, families, staff, volunteers and visitors
• Support the general upkeep and presentation of buildings, facilities and external areas
• Assist with basic tasks relating to furniture, fixtures, fittings and equipment
• Support the movement, installation or removal of equipment and other items where appropriate
• Assist with deliveries, storage and the organisation of facilities-related materials
• Support seasonal and ad hoc facilities activities as required
• Assist with preparing areas for events, activities or operational requirements where appropriate
• Work safely at all times and in accordance with Prospect Hospice policies and procedures
• Follow appropriate risk assessments, safe systems of work and instructions
• Use tools, equipment and materials safely and appropriately
• Report hazards, defects, incidents and near misses promptly
• Support the completion of routine checks and inspections as directed
• Never undertake work beyond the apprentice's level of training, competence or authorisation
• Participate in relevant health and safety and other mandatory training
• Support the Facilities Manager and Facilities Technician when external contractors are working on site
• Assist with preparing areas for contractor visits and works
• Follow appropriate site safety and access arrangements
• Report any concerns regarding contractor activity or site conditions

Training Outcome

Become a Facilities Technician.

Skills Required

• positive attitude
• reliable and punctual
• flexible
• Professionalism
• Honest, Trustworthy
• Resilient

Qualifications

• Essential - GCSE - English - 4 or equivalent
• Essential - GCSE - Mathematics - 4 or equivalent

Course Information

Course: Property maintenance operative (level 2)

Level: 2

Route: Construction and the built environment

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday 8.30am to 4.30pm or 9.00am to 5.00pm. Release time included in the above. Full-time, 52 weeks.

Expected Duration: 2 Years

Training Provider: NEW COLLEGE SWINDON