F&B Operations ManagerBirmingham

As the Food & Beverage Operations Manager, you will lead and inspire the F&B team to deliver exceptional guest experiences across all outlets within the hotel. You'll oversee daily operations, ensuring that each department-from restaurant to bar, banqueting to in-room dining-runs efficiently, profitably, and to the highest standard. This is a hands-on leadership role that combines operational excellence with strategic oversight. You will focus on guest satisfaction, team engagement, and commercial success, all while upholding brand standards and promoting a culture of service, quality, and professionalism. This is a hands-on role that involves being on your feet, so you'll bring a positive attitude and the stamina to support our fast-paced environment., The BCEC offers a versatile mix of event spaces ideal for conferences, exhibitions, board meetings, award dinners, networking and charity events. Most of our function space is fully-flexible and interconnecting and can comfortably accommodate a large scale conference for up to 1,000 delegates with ample breakout space for seminars, training sessions and refreshments.

• Previous experience as an F&B Manager or Operations Manager within a hotel or similar hospitality environment
• Level 3 Food Safety qualification (or willingness to complete)
• Strong knowledge of EPOS and hospitality management systems
• Proven success in managing budgets, staffing, and service quality simultaneously
  
  Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you're proud of., Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.


• Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips-all in real-time.
• Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
• Delicious Discounts: Indulge a little with discounts on food and drinks across our hotels, bars and restaurants.
• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
• Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
• Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
• Long-Service Awards: Celebrate key milestones with us, starting from just one year of service-plus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
• Bereavement Leave - When life gets tough, we ensure you have the time and support you need to be with your loved ones.
• Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!, Birmingham Conference & Events Centre Hill Street, Birmingham, West Midlands, B5 4EW, Cairn Group Staff Discount Scheme
Retail and travel discounts Recruit a friend Scheme Induction and training programme Star of the Month & Golden Ticket Award Pension scheme Cairn Academy' Training & Development Opportunities Uniform Cycle 2 work scheme
• IHG Staff Rate Scheme IHG Friends & Family Rate (
• Applies to positions above minimum wage)