Exams Team Leader

About The Role - £37,728 This role is responsible for supporting the management, delivery, and continuous development of the College's examinations service across multiple campuses. Working closely with the Head of MIS and Exams, the postholder will provide day-to-day guidance and leadership to Exams Officers, ensuring the effective coordination and administration of all examination activities. The role carries lead responsibility for all Full-Time student examinations, while also overseeing the delivery of other examination provision across the College. A key focus of the position is to ensure that all examinations are conducted in full compliance with awarding body regulations, audit requirements, and inspection standards, maintaining the highest levels of accuracy, integrity, and service quality throughout the examinations process. Key Responsibilities

• Develop and maintain a customer-focused approach creating an effective examinations service. Acting as a strong team role model delivering a high-quality service to both staff and students. Providing technical and motivational leadership.
• Lead on the running of the College's examination function, reviewing procedures to meet changing regulatory and awarding body requirements ensuring that the information needs of curriculum teams are met.
• Work with the Head of MIS and Exams and colleagues to streamline processes, develop new procedures and systems ensuring that the MIS system is used effectively and efficiently.
• Co-ordinate examinations across multiple sites, overseeing examination paper delivery, storage and collection, in line with JCQ requirements across multiple sites.
• Be a pro-active line manager and an excellent and inspiring role model for all staff.
• Provide positive leadership and ensure effective communication with all staff promoting effective team working.
• Undertake performance management and appraisal for staff within the post holder's area of responsibility and manage the process of probation of new staff. Act on the outcomes and link to training and development plans.
• Take prompt and decisive action if a member of staff is under-performing, in line with the College's HR and Quality procedures.
• Participate in the recruitment and selection process for new staff in conjunction with Line Manager.
• Report and manage staff absence.
• Administer all external and internal examinations within area of responsibility ensuring that all exam entries and registrations are made in a timely, accurate and efficient manner, liaising with staff and students as required and supporting curriculum staff to submit exam registrations/claims.
• Ensure effective and efficient scheduling/rooming for all GCSE/A-level/T-level exams including monitoring all timetable/clashes and overnight supervision
• To apply for access arrangements and special considerations maintaining evidence requirements for all qualifications within area of responsibility.
• Ensure that all exam system upgrades (i.e. SECURE ASSESS, POP) are completed on time and in conjunction with the ICT Support.
• Understand the administration of apprenticeship examinations to support in peak periods if necessary.
• Within area of responsibility manage the efficient timetabling of all examinations and required resources to maintain an effective examinations process. Assuring room suitability and compliance with awarding body regulations.
• Organise invigilation and supervise/manage the College bank invigilators assisting with recruitment and training in line with JCQ and Awarding Body regulations ensuring best practice. Monitor the invigilation budget to maintain financial control.
• Keep up to date with the latest JCQ procedures and awarding body regulations.
Skills & Expertise
• Effective interpersonal skills with students and staff at all levels both internally and externally
• Prior experience of working in an examinations department
• Experience of working in a busy customer focused office
• High level of commitment and willingness to work flexibly, in particular during the periods of public examinations
• Highly organised with excellent attention to detail able to meet deadline and respond positively to a changing, fast-moving work environment. Including the ability to resolve conflicting priorities.
• Ability to lead, motivate and develop others in a team environment
• Knowledge of JCQ and awarding body regulatory requirements
Qualifications & Training
• Level 2 qualification (GCSE A - C, or equivalent) in maths and English or a willingness to attain these qualifications with the support of the College
  
  Effective interpersonal skills with students and staff at all levels both internally and externally
• Prior experience of working in an examinations department
• Experience of working in a busy customer focused office
• High level of commitment and willingness to work flexibly, in particular during the periods of public examinations
• Highly organised with excellent attention to detail able to meet deadline and respond positively to a changing, fast-moving work environment. Including the ability to resolve conflicting priorities.
• Ability to lead, motivate and develop others in a team environment
• Knowledge of JCQ and awarding body regulatory requirements
Qualifications & Training
• Level 2 qualification (GCSE A - C, or equivalent) in maths and English or a willingness to attain these qualifications with the support of the College