EVENTS MANAGER - NLW- Meeting & Events

As a Events manager , you will ensure a smooth and effective running of the entire meetings and events operations.

• Plan and manage the day to day operations of all M&E areas of the hotel and ensure all service standards are followed and report back on financial performance and employee satisfaction.
• Implement, measure, monitor and improve all guest service and guest recognition programs such as trust you.
• Conduct monthly departmental meetings.
• Demonstrate a management style which promotes effective development and use of team members through regular reviews and coaching.
• Provide support and training on upselling and negotiating techniques for all team members within the M&E/Food & Beverage service area.
• Keep staffing in line with payroll budget and proactively plan employee holidays and balance seasonal fluctuations.
  
  Very strong communication skills and an excellent standard of written and spoken English.
• Ability to take initiative and deal with unexpected situations and last-minute changes.
• Strong attention to detail. A smart and professional appearance.
• Most of all, you will have an approachable, positive, and proactive manner.
• Experience in a similar role within a 4-star hotel is a significant advantage.
  
  Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms.
  
  Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.