Events Assistant (Guildhall)

Are you an experienced Events Assistant or have a genuine passion for arts and culture? If so, there's never been a more exciting time to join the Guildhall team! As an Events Assistant, you will be at the heart of our dynamic cultural programme, which features a mix of live music, comedy, film, dance, circus, and immersive experiences. You will form a key part of our Operations Team working collaboratively to ensure the seamless execution of all aspects of our events. What we need from you… As an Events Assistant you will possess strong interpersonal skills, helping you to offer a lasting, memorable experience to all our artists and customers from the moment they walk through our doors and to the moment they depart. Working as part of a dynamic team, you will assist with event set-ups and event delivery and carry out venue resets in line with the event schedule, under the guidance of the Operations Supervisors. You will have the ability to think on the spot and remain calm under pressure, understanding that events can be variable and making the customer needs a priority. You will maintain a strong awareness of health and safety procedures and will undertake duties including fire warden and first aid. Successful completion of Evac Chair Operator training will be a condition of appointment, this will be tested early within the probation period Gloucester Guildhall is open weekdays, evenings, weekends and Bank Holidays. The successful applicant will work to a monthly rota, which will include a mixture of these shifts., The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. If you are an Internal applicant and consider yourself to have a disability

• as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error.
By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.
• a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person's ability to carry out normal day-to-day activities.
  
  It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
  
  Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance., For all your hard work, you will receive the following:
• Flexible working pattern
• Excellent Local Government Pension Scheme (LGPS)
• Generous annual leave entitlement - 25 days annual leave rising to 30 days after 5 years continuous service (FTE)
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Regular job-specific training, career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service
• Cycle to Work scheme (Salary Sacrifice -T&C apply)
• Employee discount scheme
• Discounted tickets for local events, and reduced rate use of GL1 facilities
• Access to employee led networks such as Black Worker's, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group.