Event & Training Co-ordinator Apprentice

Introduction

To coordinate all training course programmes and assist with the planning and running of events when required.

About the Employer

Shropshire Chamber provides business and industry support in Shropshire. A true champion of Shropshire businesses at a local, regional and national level. Shropshire Chamber of Commerce sits at the heart of the community, working with companies of all shapes and sizes, and representing all sectors.

What You'll Do

• Training & Course Coordination: Maintain an 18-month rolling calendar, source new courses, and ensure high standards across all training sessions
• Event Support: Assist with planning, administration, and on-the-day running of events and forums
• Delegate & Course Administration: Handle bookings, send joining instructions (10+ days before), issue certificates, and manage changes or enquiries
• Venue & Supplier Liaison: Book rooms, order catering, and coordinate with venues, trainers, and suppliers
• Course Materials & Logistics: Produce accurate handouts, raise purchase orders, and manage logistics on training days
• Finance & Reporting: Maintain monthly spreadsheets, provide financial forecasts, and process invoices
• Customer Service: Respond to enquiries, maintain client records, and follow up within 2 days for best practice
• Marketing & Promotion: Collaborate on mailshots, update CRM and website, and support marketing follow-ups
• Room Hire Management: Administer and manage bookings, setup, and onsite coordination
• Membership & Event Assistance: Support the Membership Team and Chamber events when needed
• Site & Supplies Oversight: Ensure both sites are stocked with necessary materials and greet visitors
• Meetings & Compliance: Attend internal meetings and support weekly health and safety checks, including fire alarm testing
• External Liaison: Register candidates and communicate with awarding bodies (e.g. BCC, CPD)

Training Outcome

• A full-time position may be offered at the end of the apprenticeship

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Creative
• Initiative

Qualifications

• Desired - GCSE - English - 4
• Desired - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, between 9.00am - 5.00pm.

Expected Duration: 1 Year 3 Months

Training Provider: SBC TRAINING LIMITED