Evening Duty Officer

Do you have a passion for supporting adults into education and helping them succeed? Are you looking for a rewarding customer-facing role where you'll make a real difference to students and staff? Exeter College is on the lookout for a warm, confident, and super-organised Evening Duty Officer to be the friendly face of the campus during our evening sessions. In this role, you'll be the go-to person for students, staff, and visitors - offering support, solving problems, and making sure everyone feels safe, welcome, and looked after. You'll work closely with our Duty Manager, Security, and Safeguarding teams to keep things running smoothly. What you'll be doing:

• Be the first point of contact for any questions, incidents, or emergencies in the evening.
• Offer advice and support to students, staff, and visitors.
• Manage reception services, such as answering calls from the switchboard and visitor bookings.
• Keep accurate logs of incidents and ensuring the safety and wellbeing of all site users.
  
  Are confident working independently and can stay calm under pressure.
• Have experience in customer service, reception, or a front-of-house role.
• Are professional, approachable, and resilient, with a strong focus on customer care.
Ambition, Collaboration, Energy. These are our values. Watch a short video to learn more, a nd see what our staff have to say on our careers page.

We'll give you incredibly generous holidays and a superb pension scheme. You'll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddleboarding. Read more on our careers page.