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Evening Customer Service Advisor

Fresh Direct, Bicester, Oxfordshire

Evening Customer Service Advisor

Salary not available. View on company website.

Fresh Direct, Bicester, Oxfordshire

  • Part time
  • Temporary
  • Onsite working

Posted today, 4 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 225526eb879e45ee97f6cd51fd349e08

Location ref: Bicester, Oxfordshire

Full Job Description

Our Customer Service Advisors are the smile on the end of the line, the people with all the answers, the every-day heroes that help keep our customers' businesses running smoothly. What we want you to do .

  • Add value to every customer contact using Fresh Direct sales through service approach to drive profitable growth, build loyalty and customer lifetime value
  • Take ownership of own personal development to maintain and develop knowledge of Fresh Direct products, services and process
  • Take ownership of all aspects of inbound and outbound customer contacts including order placement, query resolution and managing service issues
  • Ensure good communication links with various departments and utilise and follow internal policies
  • Be self-motivated to deliver high productivity, to achieve personal scorecard targets and assist in the achievement of overall departmental KPI's
  • Liaising between departments to ensure customer satisfaction

    You are able to think quickly on your feet, enabling the best outcome for all customers
  • You have top notch communication skills
  • Great at building rapport and getting along easily with people
  • A strong level of written and verbal skills, with a great attention to detail.
  • Be able and happy to work in a busy and fast paced role

    Working 30 hours per week from 17.00 - 23.00 working 5/7 days including weekends on a rota basis
    • Due to growth, we are currently recruiting a talented and results driven Evening Customer Service Advisor to join our busy team in our Contact Centre team £22,495 Per Annum, Flexibility bonus and lots of great benefits.,
  • A competitive salary and recognition rewards and incentives
  • Huge discount on all sorts of lovely food and award-winning products
  • Generous holiday allowance
  • Recognition awards and Incentives
  • Pension
  • Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
  • And much more .

Direct job link

https://www.jobs24.co.uk/job/evening-customer-service-advisor-127690901
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