Estate Operative

Be part of a growing, sustainable neighbourhood where new homes, landscaped courtyards, play spaces and community amenities are coming to life. You'll join a friendly on-site team supporting a diverse mix of residents in a modern, well-planned environment that values green space, clean communal areas and a welcoming atmosphere. Every day brings visible variety-moving between blocks, gardens and shared facilities-where your work has an immediate, positive impact on the resident experience. ROLE EXPECTATIONS You will be the visible, go-to presence on the estate, keeping communal areas immaculate, safe and well presented. Most days you'll rotate through cleaning, waste management, light maintenance, reporting repairs and supporting contractors, while providing helpful, courteous support to residents and visitors. WHAT SUCCESS LOOKS LIKE

• Communal areas, entrances and lifts are consistently spotless and well presented throughout the day.
• Bins and recycling are managed proactively, with collections coordinated and bin stores kept clean and safe.
• Health and safety checks are completed on time, documented accurately and issues escalated promptly.
• Minor defects are identified early and resolved or reported before they impact residents.
• Residents and visitors feel welcomed, informed and supported through professional, friendly interactions.
• The estate team communicates smoothly, with clear handovers and timely updates to the management office.
HOW YOU'LL SPEND MOST OF YOUR TIME
• Cleaning internal and external communal areas, including lobbies, corridors, lifts and bin stores.
• Managing waste and recycling processes, moving bins for collection and maintaining tidy stores.
• Carrying out routine site inspections, H&S checks and reporting hazards or maintenance needs.
• Completing light maintenance such as bulb changes, basic repairs and touch-up tasks.
• Supporting contractor visits by granting access, overseeing work areas and providing updates.
• Responding to resident queries on site and signposting issues to the right team swiftly., We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
• Initial conversation with our talent team
• Interview focused on practical site skills, customer service, health and safety awareness and scenario-based problem solving
  
  You're reliable, self-motivated and comfortable working to a structured daily routine.
• You communicate clearly, stay courteous under pressure and value teamwork.
• You notice the small details, act quickly on issues and keep accurate records.
• You're physically fit for a role that involves walking, lifting bins and hands-on tasks.
EXPERIENCE THAT HELPS
• Previous work in estates, facilities, housekeeping, hospitality or grounds care.
• Experience with waste and recycling processes in a residential or commercial setting.
• Familiarity with basic maintenance tasks and using cleaning equipment safely.
• Comfortable using a smartphone or tablet to complete checks and log issues.
• Working knowledge of site safety, manual handling and safe systems of work., All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.


• 20 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment