Estate Agent Apprentice - Lettings

Introduction

Keystones is an award-winning, independent team of estate and letting agents in Colchester who are looking for an apprentice to provide support to the lettings department. Duties will include managing the rental properties, whilst advancing their learning in Housing Property Management.

About the Employer

Keystones Property Are Your Experienced Estate & Letting Agents

With our headquarters in Romford and a new branch in Colchester, our estate agents are perfectly positioned to offer exceptional support to buyers and sellers in the local area. The needs of our clients are at the very heart of what we do. The award-winning team here at Keystones are renowned for their professionalism and passion for their work, and we’ve received plenty of glowing reviews from residents who have already used our estate agents.

What You'll Do

This is an excellent opportunity for an individual with a hunger to learn and have a career in the letting industry. 

Responsibilities are to include but not limited to:

• Providing full administration support to the department by answering telephone calls and emails
• Working alongside the sales progression and lettings teams
• Interacting with customers on social media
• Completing data collection
• General office tasks
• Keeping a log of energy performance certificates
• Tagging property keys
• Helping our sales team collect feedback from viewings
• Conducting supervised viewings, gathering feedback, and updating the company CRM system
• Working with colleagues
• Managing the office diary
• Maintaining good client relationships between the agency and the landlords via regular communication
• Take on any required tasks of the office as and when needed

Training Outcome

Upon successful completion of the apprenticeship, a full-time position may be available.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• UK driving licence

Qualifications

• Essential - GCSE - English - 4
• Desired - GCSE - Maths - 4

Course Information

Course: Housing and property management (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Working week Monday to Friday, 08.30am – 5.30pm (with 1 hour unpaid lunch). Saturdays 08.30am- 4.00pm. One in four Saturdays to be worked, but you will receive a day off in the week in lieu.

Expected Duration: 1 Year 6 Months

Training Provider: RM TRAINING (UK) LIMITED