Estate Agency Training Manager

allowanceMonday-Friday working hours: 8:30am-6pmResponsibilities of an Estate Agency Training Manager at Spicerhaart in Colchester:Responsible for the design, development and delivery of training programmes within Spicerhaart that facilitate and improve colleague performance in both sales and customer experienceDeliver training programmes for Spicerhaart colleagues that meet all aspects of procedural compliance and legislative requirementsDevelop and maintain training manuals and documentation, ensuring they reflect current company policy and legislative requirementsProvide support for other departments in the development and upkeep of Operations ManualsReview training materials, ensuring activities provide learning that enables improvement within SpicerhaartMaintain an up-to-date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials and deliver effective trainingKeep up to date with best practice within
Training and recommend implementation within the company where appropriateParticipate in and coordinate special projects as requested, assisting in other areas within the section and providing cover where requiredManage systems training by identifying training requirements and designing and implementing appropriate training solutions, including blended learning and e-learning platformsManage allocated training projects, designing and delivering appropriate solutions to the required standard, deadline and costWork towards delivering a 100% course completion rate with apprentices through support, mentorship and assessmentProvide efficient and comprehensive training design and delivery to colleagues across Spicerhaart in line with the company vision.Deliver the assessment of apprenticeships on the Spicerhaart Vocational Development Programme.Ensure you uphold the company's core beliefs and standards at all timesEnsure you follow the company dress code Role Specific Competencies:Ideally
educated to degree standard, with a CIPD qualification in Learning and Development or equivalent business experience, including a minimum of three years in a sales, property or retail sales-related roleExperience of different learning platforms would be advantageousExperience of apprenticeship programmes and qualified to provide competent assessments to enable the successful completion of Level 2 and Level 3 apprenticeshipsExcellent communication and presentation skillsSelf-motivated, confident and flexibleAbility to work accurately and remain well organisedThe Finer Details:We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:A full UK Driving LicenceLegal entitlement to live and work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006)Evidence of your right to work in the UK, in the form of:Passport or Birth CertificateProof of AddressNational Insurance
documentationDriving Licence CheckWe are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:Full UK Driving LicenceLegal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)We'll need evidence of your right to work in the UK, in the form of:Passport/Birth CertificateWe will also needProof of AddressNational InsuranceDrivers Licence CheckEqual Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin,
sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: REF: INDSAJob SummaryID: 2026-27806# of Openings: 1Category: Estate AgencyPosition Type: Permanent Full-Time

When you join Spicerhaart, you become a valued part of the Spicerhaart family, the UK's largest independent estate agency group. We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement, enabling colleagues to reach their full potential. We operate in a high-performance culture that prides itself on delivering excellent customer service, both internally and externally. Our reputation depends on the service we provide to our internal and external customers.Location: Spicerhaart Head Office, ColchesterReporting to: Head of Training & Development - Estate Agency Responsible for: Training of circa 250 colleaguesWorking model: Remote working with mandatory travel to our training sites across the UKBenefits of being an Estate Agency Training Manager at Spicerhaart:A basic salary of 30,000-40,000 per year, dependant on experience10% annual bonus of annual salary, based on hitting half-yearly targetsA company car or a monthly car