ER Advisor

We are recruiting a ER advisor to work with our Operations Team helping to provide expert advice and guidance on complex, fast-paced casework, ensuring timely and compliant resolutions across a range of Employee Relation matters. Salary: £36,775 per annum Car Allowance: £4,000 per annum Location: Leeds based - regular travel required to dedicated advisory patch Core role responsibilities will include the following: Be the main point of contact for providing ER advice and guidance whilst managing a portfolio of caseloads. Develop and maintain relationships with Colleagues across the business including Leeds Support Centre, Home Managers and Regional Management teams. Ensure the provision of advice to all managers regarding all aspects of employment procedures, resulting in both a commercial and pragmatic approach to employee relations. Through active management of cases, support the reduction of sickness absence throughout the company (including short-term & long-term sickness) Support
with Company key performance indicators which relate to case work, We are recruiting an ER Advisor to work with our Operations Team providing expert advice and guidance on complex, fast-paced casework. The role ensures timely and compliant resolutions across a range of Employee Relation matters. The successful candidate will be the main contact for ER advice, manage caseloads, and develop relationships across the company. Responsibilities include advice on employment procedures, reducing sickness absence, supporting KPIs related to caseload, managing referrals, compiling reports to predict workplace trends, and coaching managers. Experience in the care setting is advantageous. Applicants must hold a CIPD level 3 qualification, be able to work both independently and as part of a team, and possess skills in Microsoft Word and Excel.

Akari Care is committed to providing personalized, kind, caring, trusted, and community-focused services. As an organization, our aim is to treat every colleague and resident as unique and tailor our approach accordingly. We value integrity, professionalism, and accountability, fostering a supportive environment for our residents and colleagues. Akari Care is proudly working towards achieving Veteran Friendly Framework status and encourages applications from the Armed Forces community. Our values support creating a positive workplace culture, with a focus on compassion, empathy, and respect. We are dedicated to creating inclusive environments where everyone feels secure and can belong.