EPR and PEP Clinical Implementation Lead

The postholder will provide senior operational leadership for the clinical implementation and adoption of the Trust's Electronic Patient Record (EPR) and Patient Engagement Portal (PEP), ensuring implementation is clinically informed, service-led, safe, and aligned to agreed programme governance. The role will line manage the EPR and PEP Clinical Adoption Specialists and provide oversight of clinical engagement, workflow readiness, testing, go-live support, early life support and optimisation.

Working to the direction set by the Chief Nursing Information Officer, the postholder will translate agreed clinical digital priorities into practical implementation plans and ensure the clinical adoption team has clear objectives, consistent standards, effective supervision and appropriate escalation routes. The role will work across clinical, operational, digital, training, and programme teams to support coordinated adoption of new digital ways of working across services., The role will have a particular focus on ensuring that patient-facing digital services, including PEP functionality such as appointment management, digital letters, questionnaires, Patient Reported Outcome Measures, NHS App integration and patient access to information, are implemented safely and effectively. This includes supporting services to prepare for adoption, managing clinical workflow impacts, identifying digital inclusion and accessibility risks, and contributing to measurable benefits for patients, staff and services.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence