In this role, you will work as part of the Exception Management team, following defined processes and prioritising tasks in line with service level agreements. You'll monitor systems to identify, classify, and resolve exceptions, escalating complex issues when needed. Collaboration with cross-functional teams and root cause analysis will be key to driving preventative actions and continuous improvement. You'll report to the Imports, ETSF & Arrivals Lead, maintaining accurate records and supporting smooth, compliant operations.

• Knowledge of Imports, ETSF, Arrivals, and various customs procedures, including amendments.
• Strong focus on customs compliance, root cause analysis, and corrective actions.
• Able to resolve escalations and handle complex issues quickly.
• Experience with Lean and driving continuous improvement.
• Skilled in reporting and using data for analysis and decisions.
• Excellent communication and stakeholder management.
• Strong attention to detail, problem-solving, and prioritisation.
• Flexible, accountable, and committed to customer service.
  
  With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.