As a Customer Care Specialist, you will play a key role in delivering exceptional service by engaging directly with customers, solving problems proactively, and collaborating closely with sales and operational teams to ensure seamless execution. Your mission is to create a positive customer experience every time, while maintaining high standards through effective communication, documentation, and continuous improvement.

• Experience in customer care, ideally in logistics environment
• Strong customer service orientation and problem solving skills
• Excellent organisational skills and strong interpersonal skills
• Ability to work on own initiative and as part of a team
• Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines
• Ability to cope with change and embrace new technologies, demonstrate adaptability to change
  
  With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.