Engagement Worker

We're looking for an Engagement Worker to join our 19 bed residential service in Bedford, just a short walk from the town centre. You will support with various responsibilities within the service, with a focus on providing social contact and company to help enhance quality of life, personal safety, health and security, sustainment of tenancy and improving financial independence. You will offering a safe, peaceful and supportive living environment for individuals wishing to engage with support to assist them in increasing their levels of independence.

Each day will look different from running or joining activities, supporting with appointments, to delivering one to one support sessions and arranging events in or outside the service. Your work will help residents build the skills they need to move forward and live more independently in the community.

Some key responsibilities include:

Ensuring the safety and wellbeing of residents and participants at all times
Focusing on empowering our residents to take control over their lives and meet their personal goals
Planning activities to engage residents with other people, communities, and opportunities
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
Ability to show empathy and compassion to our residents, and different challenges they face
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.