Engagement Officer

This is an exciting opportunity to play a key role in the launch of the newly redesigned Grosvenor Square. Working as part of our Learning & Engagement team, you will support with the development and delivery of a dynamic programme of activities from the new learning hub, engaging a wide range of audiences with the site's unique wildlife and heritage. The role combines public events, family learning and community engagement, with a focus on co-creating inclusive experiences that connect under-represented groups with nature.

• Develop and deliver a varied programme of public events, including workshops, guided walks and seasonal activities focused on the site's wildlife and heritage
• Create and run engaging family learning activities for children aged 0-11, including weekend, holiday and early years sessions
• Plan and coordinate seasonal family open days to increase visitor engagement and footfall
• Work with local communities and partners to co-create inclusive activities that reduce barriers to participation
• Build and maintain strong relationships with community groups, stakeholders and local networks around Grosvenor Square
• Collaborate with internal colleagues to ensure alignment with wider Learning & Engagement programmes across sites
• Source and manage external facilitators and partners to support high-quality event delivery
• Promote activities through marketing channels, including social media content, listings and liaison with the Communications team
• Manage the practical delivery of events, including planning, set-up, facilitation, health & safety, and pack-down
• Monitor and evaluate engagement activities, collecting data and feedback to support impact measurement and reporting
  
  Demonstrable experience in coordinating, and delivering public engagement events and activities
• Proven ability to engage and communicate effectively with a wide range of audiences including families and underserved communities
• Strong organisational skills with the ability to prioritise and plan effectively
• Good understanding of health & safety practices, with a proactive and solution-focused approach
• Committed to creating a welcoming visitor experience, with a dedication to reducing barriers in accessing nature
  
  Salary: £31,715 per annum
We also offer:
• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity, paternity and adoption pay