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Engagement Manager

RELX Group, City of Westminster

Engagement Manager

Salary not available. View on company website.

RELX Group, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 20 May | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 2132f7cfda5b4a3c8aba01cfc9b5fda9

Location ref: City of Westminster

Full Job Description

  • Supporting business reviews for key accounts through the creation and presentation of analytical insights relating to the customers deployment
  • Conducting proactive monitoring and analysis to ensure key customers solution performance is maintained and improved
  • Performing targeted rule adjustments to help our customers address emerging risks
  • Developing an action plan for key customers which improves their maturity on the solution. Providing business support through fraud analysis and research.
  • Conducting routine fraud review verification and ensure corrections/clarifications are made in a timely manner .
  • Improving fraud detection performance by optimizing the false positive/fraud capture rate. Utilize various data workflow management and analysis tools.

    Demonstrate proficiency with languages such as SQL, Python, etc. and various data types and formats including, but not limited to: XML, flat files, delimited, etc
  • Demonstrate proficiency with data analysis tools and processes.
  • Interest in working together with varied areas within the company and customers.
  • Show ability and desire to learn new processes, tools, and technologies.
  • Demonstrate good research skills and Interest in fraud analysis for real-life scenarios.
  • Demonstrate good oral and written communications skills in English. Other languages ideal
  • Have highly proactive nature and be well organised and able to prioritise time

    About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
    • About our Team: Y ou'll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue., RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

    We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
  • Generous holiday allowance with the option to buy additional days
  • Health screening, eye care vouchers and private medical benefits
  • Wellbeing programs
  • Life assurance
  • Access to a competitive contributory pension scheme
  • Save As You Earn share option scheme
  • Travel Season ticket loan
  • Electric Vehicle Scheme
  • Optional Dental Insurance
  • Maternity, paternity and shared parental leave
  • Employee Assistance Programme
  • Access to emergency care for both the elderly and children
  • RECARES days, giving you time to support the charities and causes that matter to you
  • Access to employee resource groups with dedicated time to volunteer
  • Access to extensive learning and development resources
  • Access to employee discounts scheme via Perks at Work
    • Learn more about the LexisNexis Risk team and how we work here.

Direct job link

https://www.jobs24.co.uk/job/engagement-manager-126865995
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