Engagement and Community Partner

This is a brand new role where you'll lead community engagement projects that shape better services and stronger local trust. You'll plan and deliver engagement that reflects what matters to customers in your region, blending face to face and digital approaches. Working closely with regional leaders, you'll turn real customer voices into visible change across communities. What you'll do

• Lead community engagement projects shaped by local priorities and customer insight.
• Build trusted relationships with customers, communities, and regional leaders.
• Turn feedback and data into clear themes that influence decisions.
• Design inclusive engagement that reaches underrepresented and seldom-heard voices.
• Strengthen customer governance through clear, confident reporting and assurance.
Why join us You'll have the space to grow and freedom to shape how engagement works in practice. You'll develop new skills, influence senior decisions, and see the impact of your work in real communities. You'll be part of a supportive, values-led organisation that listens and acts. Be part of one of the UK's Great Places to Work!


• You have experience leading community or customer engagement projects.
• You have confidence influencing others and working with senior stakeholders.
• You have experience turning insight into clear actions and recommendations.
• You have experience building partnerships with local or community organisations.
• You have a strong commitment to inclusive and accessible engagement., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!


• You'll manage your own diary.
• We typically work on a hybrid basis with working from home mixed with 2 days per week in the community in our 'Central' region. We have offices in Birmingham and Peterborough and cover everywhere in between! So as long as you're happy to travel, we welcome candidates anywhere in the region.
• You need a vehicle insured for business use, and we pay your mileage.
• You need an enhanced DBS check that we pay for.
What's in it for you?
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more
• Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support