Endoscopy Waiting List Co-ordinator

We are looking for an enthusiastic, reliable individual to join the team as an Assistant Waiting List Coordinator within the Endoscopy Admin Team. This interesting role will include efficient management of several waiting lists.

This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

You will require excellent communication and organisational skills and be able to manage your own workload. You should also have previous administration experience and a good knowledge of the current access and RTT targets.

Use knowledge and experience of NHS booking systems to deliver appointments within NHS diagnostic waiting time targets in accordance with individual patient need, waiting list standards & Trust Access policy.

To maintain the various administrative work streams of the Endoscopy Booking Team and provide support for endoscopy nursing staff and senior clinicians.

To make decisions on a number of situations, often at short notice, using judgement and analytical skills. This may include requests for immediate cancellations/rearrangement of lists from clinical staff or senior managers, whilst taking into account Trust priorities and patient clinical needs.

To use the PAS systems to direct book appropriate appointments for patients using knowledge of clinical requirements to book patients into the correct appointment slot and to ensure PAS patient contact details are checked, maintained and updated at all times.

To work on own initiative to organise and manage the administration workload of the Endoscopy Booking team, taking into account management, directorate and clinical instruction, adapting to ever changing priorities.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHTis responsible forthe provision of services at three main sites with approximately 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as ourfacilities, andare committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.