Endoscopy Validation Co-Ordinator - Digestive Diseases

An exciting opportunity has arisen for an Endoscopy Validation Coordinator to join the Digestive Diseases Team in MEC. The successful applicant will have strong communication, IT and organisation skills and be able to prioritise their own workload. An ability to understand the need for maintaining confidentiality is also essential. The main duty includes validation of the endoscopy waiting list ensuring data quality issues and potential errors are corrected, assess waiting times and conduct patient enquiries to determine their current circumstances, needs and preferences relating to their diagnostic need, liaising with clinicians on treatment plan and remove duplicate entries or out of date waiting list information for patients that have under gone the diagnostic procedure on another pathway or separate waiting list entry, elsewhere or if their condition has resolved. Other general admin duties may be expected in this role.,

• Validation of the endoscopy waiting list ensuring data quality issues and potential errors are corrected
• Assess waiting times and conduct patient enquiries to determine their current circumstances, needs and preferences relating to their diagnostic need, liaising with clinicians on treatment plan.
• Identify surveillance patients and ensure missing due dates are populated ahead of clinical validation
• Remove duplicate entries or out of date waiting list information for patients that have under gone the diagnostic procedure on another pathway or separate waiting list entry, elsewhere or if their condition has resolved.
• Support validation of Monthly DM01 data
• Work closely with the Endoscopy Operational Manager, Booking Manager, Clinicians, Pre-Op and Booking teams across all specialties to ensure patients are actively managed through patient pathways ensuring the Trusts access policy is adhered to.
• Ensure that appropriate requests for investigations are monitored following the clinician's instructions. If diagnostic delays occur or appear imminent liaise with the diagnostic booking team manager for action.
• Ensure all information relating to the patient's pathway clearly identifies all relevant target dates to ensure accuracy and to aid other users of the relevant systems, such as Cerner etc., Validation of the endoscopy waiting list ensuring data quality issues and potential errors are corrected
• Assess waiting times and conduct patient enquiries to determine their current circumstances, needs and preferences relating to their diagnostic need, liaising with clinicians on treatment plan.
• Identify surveillance patients and ensure missing due dates are populated ahead of clinical validation
• Remove duplicate entries or out of date waiting list information for patients that have under gone the diagnostic procedure on another pathway or separate waiting list entry, elsewhere or if their condition has resolved.
• Support validation of Monthly DM01 data
• Work closely with the Endoscopy Operational Manager, Booking Manager, Clinicians, Pre-Op and Booking teams across all specialties to ensure patients are actively managed through patient pathways ensuring the Trusts access policy is adhered to.
• Ensure that appropriate requests for investigations are monitored following the clinicians instructions. If diagnostic delays occur or appear imminent liaise with the diagnostic booking team manager for action.
• Ensure all information relating to the patients pathway clearly identifies all relevant target dates to ensure accuracy and to aid other users of the relevant systems, such as Cerner etc.
• To support the division in implementation of robust follow-up tracking, ensuring no patient is ever lost in the system
• To maintain up to date knowledge of all standards, targets and processes relating to the patient pathway process and to be a point of reference for administrative teams across the Trust.
• To provide, local training and support to other staff within the Trust regarding processes and procedures.
• To adhere to the Trusts Access Policy
• To provide reports and attend relevant meetings as requested by the Divisional and Directorate managers., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
  
  GCSE English at Grade C/Level 4 or above or equivalent qualification, Business or Leadership Qualiffication, Experience of Working both within a team and independently
• Experience in using Trust electronic systems such as Cerner/ICE and Solus
• Experience and Understanding of National Diagnostic Waiting times
• Ability to use own initiative and prioritise and organise own workload
• Demonstrate effective communication and negotiation skills
• Able to adapt to the changing needs of the service
• Self-moticated
• Able to work flexibly across sites as requested
  
  At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., The Medicine and Emergency Care division has offices at Royal Blackburn Hospital with activity taking place also at Burnley General Hospital and other peripheral sites across East Lancashire.
ELHT is a significant employer within East Lancashire and takes pride in providing safe, personal and effective health services to a population of over 600 000 people. The Trust offers a range of benefits to staff and more details of these can be seen on the Trust website., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.