Endoscopy Service Manager

An exciting opportunity has arisen to join the Medicine Division at the University Hospitals of Derby and Burton NHS Foundation Trust. We are seeking to recruit a highly motivated, enthusiastic Service Manager for our Endoscopy Department. The role will provide operational support to our three fast paced, dynamic Endoscopy Units based at the Royal Derby Hospital, Queens Hospital Burton and Sir Robert Peel, Tamworth.,

• Monitoring national performance targets, such as waiting times and cancer pathway standards, and implementing action plans.
• Line managing administrative or clinical teams, including recruitment, training, appraisal, and developing a supportive environment.
• Ensuring service compliance with JAG (Joint Advisory Group) standards, including clinical audits, incident reporting, and patient experience reviews.
• Reviewing capacity, demand, and patient feedback to identify areas for service improvement and development.
  
  The successful candidate will be expected to build close working relationships with our clinicians and administrative teams, requiring excellent communication skills and a proactive approach to service improvement.
  
  As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.