Endoscopy Receptionist

The Endoscopy Department Booking Office is looking for an enthusiastic Receptionist to join their friendly team, working alongside other admin team members in a fast-paced and busy clinical unit., Greet and receive patients and visitors upon arrival to the Endoscopy unit, ensuring they are welcomed professionally and promptly notifying the appropriate nursing staff of their presence.

Handle telephone calls efficiently, responding to enquiries from both clinical staff and the public regarding patient admissions, transfers, and discharges. Ensure all information is accurately documented and communicated to the relevant individuals.

Manage and organise patient documentation, including the collation, preparation, and electronic scanning of all paperwork into the hospital's patient records system.

Prepare all necessary admission documentation in advance to support smooth patient intake processes.

Perform administrative tasks related to patient admissions and discharges using the patient information system.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.