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eNational Account Manager

L'Oreal, City of Westminster

eNational Account Manager

Salary not available. View on company website.

L'Oreal, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 11 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 10c63d63e722444697afcbe820ce8690

Location ref: City of Westminster

Full Job Description

  • Account Management of key strategic e-retailers and marketplace accounts
  • Lead and grow L'Oréal's presence across E-Commerce Marketplaces, across key global and regional marketplace platforms - such as 3P Amazon and other emerging marketplace platforms - navigating the complexities of these ecosystems to unlock new commercial opportunities and drive category leadership.
  • Own and actively manage the Marketplace P&L end-to-end, identifying levers to drive profitability, mitigate margin risk, and deliver sustainable growth - translating financial insight into clear, commercially focused action plans.
  • Establish L'Oréal as a best-in-class supplier which online partners, e-retailers, and marketplace platforms will see as first choice to work with online.
  • Negotiate and align joint business plans with online partners, e-retailers and marketplace platforms to create strong relationships with regular reviews of joint KPIs.
  • Work closely with our General Managers and our retailers to improve the performance of our categories online. Gain category captaincy by leveraging promotions, media, partnership marketing, events, and other levers.
  • Create and elevate our professional differentiation online and develop omni-channel activation plans.
  • Collaborate with the L'Oréal divisions and corporate functions to deliver efficient and innovative activation plans.
  • Be an expert of e-Commerce best practices both internally and externally. Coach and transfer expertise to others internally to ensure e-retail forms part of their retail plans.
  • Develop close working relationships with online partners, marketplace platforms and e-retailer content teams to ensure that our products are shown in the best possible way online and are easier to purchase. Negotiate best in class discoverability and visibility on our products.
  • Develop and share qualitative content with our online partners and propose value added services to reach a sufficient display of services including videos and consumer reviews.
  • Provide feedback and revised proposals on how we can improve our bases sales within e-retailers.
  • Monitor our e-Commerce performance through KPIs, such as accurate sell-in sell-out forecasting, anticipating budget drifts and communicating plans in an actionable timeframe.

    Deep expertise in E-Commerce Marketplace environments, including 3P Amazon and other key platforms, with a strong understanding of their commercial models, algorithms, and growth mechanics.
  • A natural relationship builder with a proven ability to cultivate trusted, long-term partnerships with clients - comfortable leading high-impact, face-to-face interactions and representing L'Oréal at senior level with confidence and credibility.
  • Ability to network at pace and ensure the relevant stakeholders are identified and informed in a timely manner.
  • Ability to analyse data, draw accurate conclusions and communicate key messages succinctly.
  • Robust P&L understanding and track record of delivering profitable sustainable growth.
  • Excellent communication and negotiation skills with proven track record of building effective relationships with complex senior leadership teams.
  • Previous experience of working directly with Senior Leadership teams.
  • Demonstrable experience of working within the context of complex, matrix organization.
  • Strong stakeholder management skills and an ability to engage and influence at all levels within the organisation.

    L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
    • In the Professional Products Division, our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We're the founding Division for the L'Oréal group, with a rich history over 110 years. The 8-brand portfolio includes the likes of L'Oréal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products.

    Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

Direct job link

https://www.jobs24.co.uk/job/enational-account-manager-127099167
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