Employee Relations Assistant / Apprentice

You will provide efficient administrative and advisory support to the Employee Relations Team, acting as a first point of contact for HR enquiries across the Trust. The role supports the delivery of employee relations processes including disciplinary, grievance, dignity at work and sickness absence cases, co-ordinating meetings, preparing documentation, and maintaining accurate records on HR systems. The post holder will deliver a high standard of customer care, handle sensitive matters professionally, and work closely with Managers and Advisors to support effective case management. The role includes studying towards a CIPD-accredited qualification alongside practical experience in an NHS environment.The post holder in this role will study and complete the Level 5 People Professional Apprenticeship with CIPD accreditation, with support for study time and development., Act as a first point of contact for HR queries, delivering a responsive & professional advice service to managers & employees across the TrustProvide effective admin, co-ordination & project support to the ER Team, ensuring the smooth running of the serviceSupport ER Managers & Advisors with HR processesPrepare correspondence & documentation, populating letters from meeting notes & producing case timelinesCo-ordinate meetings, hearings & appeals, (i.e. diary management, room bookings, agenda preparation, minute-taking)Maintain accurate, up-to-date records on HR systems, (i.e. HR case management system, ESR)Monitor professional registration compliance, liaising with managers across the Trust as requiredHandle confidential information appropriately, including post, case documentation, filing & archivingMaintain professionalism when dealing with sensitive, complex or emotional situationsUndertake relevant training & study towards a CIPD-accredited qualification alongside the role

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the CareQualityCommissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together- safe, kind, excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.