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Employee Benefits Account Manager

PBL Insurance Limited, Birmingham

Employee Benefits Account Manager

Salary not available. View on company website.

PBL Insurance Limited, Birmingham

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 2 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 2baa8de05676459fb26e749c8df87639

Location ref: Birmingham

Full Job Description

  • Gathering and analysing information from product providers, HR teams, clients, and third parties, conducting detailed research across a broad range of financial and employee benefit arrangements.
  • Providing exceptional client service by responding promptly to enquiries, managing renewals and re-enrolment schedules, and supporting clients through changes to their existing arrangements.
  • Assisting with the onboarding of new clients, ensuring benefit packages are implemented efficiently and that all supporting reports, market analysis, and documentation are delivered within agreed deadlines.
  • Working collaboratively with Consultants and colleagues to deliver a high standard of service, ensuring client expectations are consistently met and exceeded.
  • Identifying opportunities for account development by researching market trends, gathering intelligence, and supporting business growth initiatives.
  • Maintaining accurate client and provider records within internal systems, ensuring data integrity and compliance with company standards.
  • Attending client meetings and conference calls, both independently and alongside Consultants, to provide professional support and strengthen client relationships.
  • Preparing policy summaries, recommendation reports, and portfolio valuations to support client review meetings and informed decision-making.
  • Keeping technical knowledge current by monitoring industry developments and liaising with providers and subject matter experts., We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing.
  • Comprehensive Private healthcare
  • Healthcare cash plan
  • Additional days off throughout the year to focus on your wellbeing
    • Charity and community work At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you'll be able to join us in making a real difference.
  • Numerous charity fundraising challenges and events throughout the year
  • Opportunities to volunteer and give back to the community
  • Award-winning apprenticeship program, helping local schoolchildren take their first steps into the world of work
    • Social It's not all hard work; we also love to let our hair down. By providing plenty of opportunities to socialise with your colleagues throughout the year, we help ensure our people get on personally as well as professionally.
  • Two large employee events every year for summer and Christmas
  • Enjoy out-of-work events and socials to get to know your team better
  • Good office locations with plenty of opportunity to socialise outside of work
    • Inclusion and belonging We're proud holders of Insurance Business Magazine's 5-Star Inclusion and Belonging Employer award. Through our dedicated Inclusion and Belonging committee, we hold educational events that foster a culture of curiosity, not judgement.
  • A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board
  • Inclusive policies and procedures to ensure all of our people are treated fairly
  • Access to Business Resource Groups that can support with multiple of key challenges

    Relevant experience in a similar role (experience with different EB product lines e.g. risk, protection health and wellbeing)
  • Excellent PC skills - Microsoft Packages
  • Excellent communication skills (written & verbal)
  • Good attention to detail
  • Dedicated team player, who demonstrates initiative, proactiveness and independence

    With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas:
  • Insurance (helping them manage key risks)
  • Health and safety (supporting them to create a safer workplace for their employees)
  • Employee benefits (helping them reward their people more effectively)
  • HR, people and talent (supporting employers and their people to thrive through changes and challenges)
    • What you'll love about working here
  • working in a dynamic, fast-paced organisation in an exciting industry
  • the opportunity to do globally impactful work from day one
  • learning from industry and business line specialists with decades of experience
  • a huge variety of projects to work on and challenges to solve
  • our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
  • a rich suite of employee benefits and out-of-work perk

    Finances
    • It's important to know you're paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind.
  • Matched employer pension contributions
  • Life Assurance and Group Income Protection
  • Lifestyle discounts for well-known brands
    • Work-life balance We appreciate the importance of your life outside of work and the benefits of an effective work-life balance. That's why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office.
  • Opportunity for hybrid working
  • Generous annual leave allowance

Direct job link

https://www.jobs24.co.uk/job/employee-benefits-account-manager-126920226
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